No sure where the "friendly staff" are at this establishment! Have eaten here twice before and found the food very nice but often the staff "stand offish", However I have stuck with it and visited again yesterday (02.11.2012) and instantly regretted it! The staff were very rude indeed! As they were busy we had to wait which we were quite happy to do but the table they offered us was not to our liking (right up in the window) we politely said that we would rather let someone else go before us and were happy to wait for another table. At this point we were bluntly told "well we wont rush anyone out for you" which we had not expected them to do anyway! I then noticed that someone was paying up and again politely asked the waitress if we could have their table when they had left as we were next in the line, The answer was a curt "I will have to clean it first and would rather you waited outside until I tell you to come back in!!"
We were amazed at the attitude!! They were busy and obviously thought it was would be easy to fill our 3 seats when we said we were leaving because of the way we had been spoken to but what they forget is that it is NOT always that busy and they have lost 3 fairly regular customers.
I shall most certainly NOT be visiting their establishment again and advise everyone else to go elsewhere. We found another resteraunt not far away who were happy to accommodated us, made us very welcome and we had a lovely meal with friendly service.