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“Be careful, all the cottages are VERYdifferent, don't be fooled by the brochure.”

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Captain Cook's Haven
Ranked #8 of 52 Specialty Lodging in Whitby
Certificate of Excellence
Reviewed September 26, 2010

We originally wanted to book one of the three bed two and a half bath cottages, as there were 6 of us, and we all live in houses with at least 3 loos. You get used to being able to go to the loo when you need to, and not queueing up like it's the 1950's!

Only 2 of the cottages, I think no. 24 and 25 have 3 beds and 2 and a half baths, so be very careful when booking. We asked for one of those and we were told "those aren't available, but no. 28 is and it's a 3 bedroom just the same"! Well no it damn well isn't!
For a start it's on 2 storeys not 3 like no. 24 and 25! I burst into tears when we arrived, and I asked my mum where the rest of the rooms where, and she told me that was it!

3 bedrooms, 6 people, (grandma, granddad, mum, dad, and a 7 and a 2 yr old) - and only ONE miserable tiny dark dingy dirty little bathroom! A dreadful old Mira electric shower that takes about 5 minutes just to wet you properly, a small bath and no towels! I repeat - NO TOWELS!!!!

Beds were fine - we did at least sleep well.

Decor, very old and dated- knackered old sofa that probably looked OK in 1979, that has been repaired very obviously, many times. Pink carpet with dots all over it - keep your shoes on to keep your feet clean - it's absolutely filthy - my daughters white socks went brown underneath within the hour! Same goes for the bathroom floor - ew!

Kitchen is a miniscule kitchenette - poorly equipped indeed! If you are a good cook - bring a few of your favourite tools with you - like good knives, blenders etc - you will struggle to create much more than basic pasta/ sanwiches!

Here's what you DON'T get;

Towels
Salt!!!!!!!!
Pepper
Tea
Coffee
More than 6 spoons/knives/forks
Washing up liquid
More than 5 TV channels
Internet access
Telephone
Washing machine/dryer - there's a laundry but you'll need £3 for a wash, and 20p per 8 minutes for the dryer - and it has to be in 20ps! So you'll need to start collecting them before you go - you'll need at least 15 to do your drying each time - big pain! The washer is not such a nuisance, it's a big old American top loader, so get some Dylon colour catchers and shove the lot in! A Good work horse of a machine!
Room to swing a cat!

I would have turned and gone back, but we had just travelled 3 hours to get there from Cheshire, and the children were exhausted.

If you need a cot - bring your own - we had our daughter's travel cot with us luckily, as the cot provided was shorter than our daughter! It also had very nasty old metal at the bottom of it, and looked like a medieval torture device.

What was wonderful, was the daily steam trains passing at the bottom of the valley, the children loved it. Whitby is a great place for families, just as long as you don't expect to live in the 21st century. You are firmly in the 1970's for facilities, but you can still have a good time. There are beautiful walks, great beaches - recommend Sand's End, but get there by 9.30 am or you can forget parking. Scarborough is still great fun for a day out - but they REEEEEAAAAAAALLLLLLY don't want you to park your car - be prepared to get there at the crack of dawn, or park in the multistorey up town and pay £6.

We did make the best of it - but won't do it again, unless we can get one of the 3 storey cottages - which are aparently booked solid for 2011 - bummer!

  • Stayed: August 2010, traveled with family
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4  Thank CheshireCat05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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257 - 263 of 272 reviews

Reviewed September 12, 2010

We booked to stay at one of these cottages through Hoseasons and paid £268 for an house sleeping 2-4.I was a bit wary after reading some reviews on here though.
We arrived early but were able to check in.Reception were friendly and directed us to our house.Captain Cooks has an upper deck-this is where we stayed-which is a collection of houses and cottages close together-and a lower deck-which is down next to the river and railway line.All of the houses and cottages are privately owned with car parking for one car.Our house,no 35 was lovely.The kitchen was small but had everything you need on holiday. The lounge and dining area was very comfortable,with 2 snuggly leather sofas.There is also a very small garden space with patio table and chairs-but this is not enclosed.
The main bedroom was bright and airy and a good size and the twin bedroom was nice too.The bathroom had a bath with a shower and the water was really soft! The shower might pose a problem if you are tall though,due to the low sloping ceiling.I had read about some bizarre bedding situations on here so took all my own bedding to be safe,but I did not use it as the linen provided was very clean with no sleeping instructions! Phew!
Whitby is about a 30 min walk across the viaduct but I would not recommend this at night due to the unlit roads and paths.There are also 2 local shops nearby, but no local pubs serving food which is a shame,and if you wanted a takeaway you would need to drive down to the town centre in Whitby.
You do really need a car to stay here beacuse it's pretty isolated but the peace and quiet is a bonus.I would also suggest you take the following as they are not provided: teatowels,spare loo roll,and towels.If you are going to be staying in at night taking some DVD's may also de worthwhile as you only get the basic 5 channels.Our TV did not work very well,and the family next door to us also found this.
Overall though,I found Captain Cooks Haven to be a very nice place and would recommend it.

  • Stayed: September 2010, traveled as a couple
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Thank fluffyduck1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2010

First of let me explain. Every cottage on the complex is privatly owned and furnishished so no 2 cottages are equiped the same. That said our cottage number 44 was very good but could have done with a better TV with freeview and the Kitchen is very small but the views are excellent and overall was very comfy with the main drawback being we was allowed to take a dog but we could not have the patio doors open when the weather was hot as there was no enclosed area. And as we was holidaying with our eldest daughter and her family there is only parking for 1 car.
The complex itself is very well kept wit fine views of the Esk Vally and river and with the benifit of the North Yorks Steam railway running just over the river it has a great atmosphere. The indoor Swimming pool is small but clean and warm and there is a refundable £5 pool key system in place as its kept locked at all times. Also a good touch is that gas BBQs are available around the site and by the river for the residents use.
The main drawbacks are the site is just a little far out Whitby not a problem during the day as a 20min walk along the lane takes you to the Abbey side and a 30min takes you over the viaduct (fantastic views) to the west cliff side of Whitby. But at night both the lane and viaduct are unlit and especially the lane which is very narrow and has no footpath and is quite busy with cars and no speed limits. As a result we found taking the car was the best bet which of course restricts the driver when having a drink with there meal also the is no local pub or shop close by so athe car got used more than we wanted.
Overall we had a very good holiday but I doubt we would go again to this complex simply because of the location is a little far out for the evenings but that said the setting is fantastic and the cottages comfortable pity that there is no local pub serving food.

  • Stayed: July 2010, traveled with family
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Thank kevjane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2010

The location is ideal. Walking distance to Whitby along a disused railway line - ideal for families. Pool is small but clean and adequate for most peoples needs. We stayed in No 28 discovery cottage. It's in need of updating!!! Baby safety gate was useless - we resorted to moving the sofa to ensure our sons safety. Heating was a joke. The knobs are broken off therefore there is no way of controlling the level of heating.
All in all we had a great time but we felt that they relly need to spend some money on the accommodation to update and repair to bring it up to an acceptable standard.

  • Stayed: May 2010, traveled with family
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1  Thank qwertCumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2010

We stayed in 4 riverside view,which we rented with yorkshire cottages. It isn't actually part of the complex, it is the other the side of the fence! But the cottage was beautiful, the location was perfect. We were not permitted access into Captian Cooks Haven, but it didn't spoil our stay at all. Take a mirror as the only one is located in the bathroom.

  • Stayed: May 2010, traveled with family
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1  Thank southyorkshirelass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2010

Having read the reviews posted previously on Trip Advisor wasn't sure what to expect however we have just returned home from a very pleasant weeks stay in an Adventure Cottage (sleeps 6).

Good points - very clean, well equipped kitchen, lots of living space for 5 of us, Good location, only took 20 mins for us to walk into Whitby town centre either via the cycle track or on the road (Larpool Lane across main road and alongside harbour into old town). Lovely view of steam trains running past a few times a day. Pint of milk in fridge on arrival.

Bad points - Bizarre bedding situation, bed, you, sheet and uncovered duvet. Think this was to try and save on washing as they would only have to wash the sheet however you ended up getting twisted up in the sheet every night. Surely the duvet would also need washing more often? Pool quite small and not really designed for swimming, just larking around. Make sure that you get your swimming pool key when you arrive on the Saturday as the office is closed all day Sunday, they don't tell you this therefore we lost out on a days pool use.

Things you need to take with you! - Fairy liquid, dishcloth, tea towels (the one provided was the size of a hanky!) loo rolls, handwash/soap, towels.

Finally, do not be tempted to have Fish & Chips delivered as advertised at reception. Promised in half hour, took 1.5 hours. Nice food though.

  • Stayed: April 2010, traveled with family
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2  Thank Cornfield_09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2010

These cottages are really nice and clean, and very spacious. It made a really good long weekend and I would strongly reccomend these cottages to anyone.

The cottage was sweet and traditional, with three good sized bedrooms, a small kitchen (very clean but could do with more utensils, and was a bit cramped) and a cosy living room. There were even DVDs and board games provided for your entertainment.

There was a lovely pool that was quiet, and I presume it would have been busier in the school holidays. It was really nice to have it all to ourselves. There weren't many children around at this time either. There was a small playground for kids, but it was too cold to play in and was virtually empty.

The location was what really made the whole trip the best it could be. Right next to a huge viaduct and river. And a short cycle ride or walk to the town centre of Whitby.

I would definately recommend these cottages to a friend because of their amneties and location. The only problem was when the oven broke on the last day, and we had to eat out instead.

  • Stayed: March 2009, traveled with family
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2  Thank SisterofSpitball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Captain Cook's Haven

Address: Larpool Lane, Whitby YO22 4NE, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Whitby
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #8 of 52 Specialty Lodging in Whitby
Number of rooms: 125
Also Known As:
Captain Cook`s Haven Hotel Whitby
Captain Cooks Haven Whitby

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