We had great hopes for our stay in August, having booked several cottages for our extended family. Pretty location, lovely grounds and views! What a shame though to find accommodation in need of a good clean and complete refurbishment, including old rusting kitchen appliances and stained carpets. We understand the cottages are privately owned, so where is the quality control by Hoseasons? Some cottages are evidently better than others but one price for all it seems. So it put a damper on our week. Had we known we were booking a basic 3* standard cottage instead of a 4*, then we would have booked elsewhere. Booking staff seem unaware of individual cottage gradings, so book with caution...
- Also Known As:
- Captain Cook`s Haven Hotel Whitby
- Captain Cooks Haven Whitby