I don't normally do guest houses and therefore have nothing to compare it with but, I expected better and the price I paid, it should have been better. Parking was an issue. Basically not enough space or spaces for the people staying, especially those with big cars. Our room wasn't as clean as it should be. Drawers hadn't been emptied let alone cleaned. Carpet was filthy. A previous guest had obviously come in with dirty shoes, sat on the settee and the dirt had transferred to the carpet. I appreciate that you can't clean the carpets between every booking but you can spot clean. Vanish works wonders. The bathroom needed a good bottoming. At night we had the window open as we needed the air, very stuffy. Perfectly reasonable. However, it rained heavily each night, no one can help the weather but outside our room had a small, inaccessible, balcony which sloped. The rain hit the sky dish, making a racket and the rain ran down the slope in a torrent to the extent that, each night, I was woken by the noise. Fine if it doesn't rain. Breakfast was better on the Saturday morning than the Sunday. The young lady waiting tables was very nice and the landlady pleasant. We didn't complain. We went to Whitby with friends, they were equally disappointed, to relax and enjoy ourselves, we didn't want to ruin the stay by complaining. I will not however, be recommending this guest house and I most certainly will not be returning. The rooms were supposed to be deluxe, we were charged more and it was poor value for money. I was disappointed and in future will probably stick to hotels.
- Official Description (provided by the hotel):
- Hillcrest Guest House in Whitby is the perfect place from which to explore Whitby, the surrounding villages and coastline and all that North Yorkshire has to offer.Based only a few minutes walk from the town centre, Hillcrest Guest House is a comfortable distance from Whitby's many shops, restaurant, pubs and attractions. Whitby's sandy beach stretching north to Sandsend, the famous Abbey and the Whalebone Arch are just some of Whitby's beauty spots. Offering both standard and executive (four-poster) rooms to suit different tastes and pockets, Hillcrest also provides private parking for guests. With Special Offers running throughout the year, giving even better value for money, Hillcrest makes a fantastic base for a holiday in North Yorkshire. ... more less
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