Four of us arrived, signed in, went to the rooms, only to find one room already occupied, and the other room did not have any hot water.
We were given another room to replace the occupied one and told to use a small twin room on another floor for hot water.
We put up with this for one night and were moved to another room for the second night. Guess what. There was no hot water.
Rest of the stay we used the sink and water from the kettle to wash. I'm sure a less lenient guest would have been a bit more awkward. The staff were full of appologies but it did taint the visit a bit.
The bar did not have draught beer all day Friday because the coolers were playing up. We had to pay premium prices for bottles.
Good point is the breakfast, the location, the live music and the friendly staff.
We were given a token £20 per couple refund for our inconveniences. (without asking).
I would recommend the hotel only if the plumbing is fixed.
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- Also Known As:
- Resolution Hotel Whitby