The Resolution is a noisy pub with basic, unattractive rooms on the upper floors.
The customer service of the very young and seemingly inexperienced staff leaves much to be desired. They were unfriendly at best, and rude at times.
The rooms are worn and need a make over. The bed was extremely uncomfortable - you could feel every slat through the very thin mattress, and my pregnant wife barely slept a wink as a result. Some of the bathroom fixtures and fittings were hanging off the wall.
The pub downstairs is not even much of a selling point - none of the handpulled ales were on and they even ran out of Stella later in the evening, so the only beer on tap was Carling.
On the plus side, the location is very good and some of the rooms have good views. Also the price that we got was much better than that quoted on this website.
Overall, if you're only visiting Whitby for one night and everywhere else is full, then stay here. Otherwise, look elsewhere. Some of my other friends stayed at La Rosa, which had beautiful rooms, a sea front location, and wasn't a lot more expensive.
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- Also Known As:
- Resolution Hotel Whitby