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“Disapointing” 2 of 5 bubbles
Review of Resolution Hotel

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Resolution Hotel
Ranked #6 of 20 Hotels in Whitby
North east England
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Disapointing”
2 of 5 bubbles Reviewed January 19, 2014

We expected more from this hotel considering the description and photographs on their web site. The Hotel appears shabby and in dis-repair with poor decor and old warn out furnishings , not the luxury we hoped for. The double room was small although clean. there was only one bedside lamp and no phone to ring reception or recieve early morning call. The carpets were stained and torn.There was a continous green light on during the night ( part of fire alarm system) and a bright blue light ( part of the heating) also on during the night which kept us awake. The paint on the bathroom wall was pealing off and the bathroom was freezing. The bedroom was also very cold with drafty windows. The walls were also very thin, and you could hear the activites of other guests. the breakfast was ok. there was only one member of staff serving both reception and thebar and we had to wait a couple of times to get someones attension. I would not return to this hotel

  • Stayed January 2014, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Phone-gnome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,015 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (288)
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English first
pab180770
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed January 8, 2014

My partner and i had a 2 night break between Christmas and New year at the Resolution Hotel.
Nice hotel separate entrance for Hotel guests so you don't have to walk through the bar area, first impressions very clean friendly welcome,
we booked a standard room and was given one on the first floor nice corner room big double bed bath and shower and again very clean with tea/coffee tray with biscuits. room was slightly cold but time of the year.
Had a drink in the bar Friday night big bar area with TV's to watch sport etc good atmosphere descent crowd.
breakfast included for 2 in the room rate juice toast cereal and a cooked to order full English served to your table and was piping hot and plenty of it your choice how eggs cooked also.
Now only downside and not real an issue for us as up early is street noise early in the morning traffic/ beer wagon dropping barrels of etc may be as our room on 1st floor and 2 big bay windows.
Saturday night went back to bar from a meal out and they had a band on who were excellent classic songs all ages could enjoy and again bar full and real good night.

4 stars from me and will stay there again as ideally placed for centre of Whitby.

If you travel there in a car 24 hour car park on silver street just on next street i left my car for 2 days cost me around £14 for 2 days but if you don't mind walking street parking few streets away free.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pab180770
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burnley, United Kingdom
Level Contributor
298 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
3 of 5 bubbles Reviewed January 8, 2014

We stopped off for a meal early New Years Eve; we managed to get a table to seat 11 people incredibly! All the staff were friendly enough and the two six year olds we had with us seemed to enjoy the relaxed atmosphere. The menu was very basic and most of the group opted for the burgers. We had to order all the food at the bar and pay up front; we didn't get service at the table unfortunately. The meals came out promptly and we call agreed the burgers were very good. There was a fault with one dish; the lamb was tasteless, but that was the only issue in the whole party. I would recommend this place for a quick no frill meal, and drinks. I don't have any comment on the hotel because we didn't stay.

  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank tmpswooner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Byfleet, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed January 6, 2014

All the staff were welcoming and showed an interest in our travels. The food and service was good and efficient with the staff making sure we were happy with what we got. Although the room was basic it was clean and had all the necessary accessories.

  • Stayed December 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ShayWils0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston-upon-Hull, United Kingdom
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed January 4, 2014

I booked to stay at The Resolution Hotel in Whitby for 1 night Bed & Breakfast & a 3 course dinner at The Vault Restaurant, part of the same hotel, on January 2nd 2014. We were a little early to check in, but reception were happy to look after our luggage until we returned after having a wander around Whitby.
Our room overlooked Silver Street, I think its called, & we were on the second floor. A fast lift was available to take you to ground level or the basement, where The Vault Restaurant could be found. We never had to wait long for the lift, even though the hotel was quite busy.There was also a staircase giving access to all floors. Our room had a large bathroom with toilet, bath & over bath shower, plus a wash hand basin. The suite was a little old fashioned, but very clean & it added to the experience.The bedroom was quite large(a standard double)& had a kettle & tea & coffee + 2 biscuit packs.There was an electric heater which you could either switch on or off, but if left on, it got quite hot. There was also a hair dryer, TV, & electric sockets.The bedding was clean & bed comfortable. I understand refurbishments are being done the rest of this month, January, to parts of the hotel.

Breakfast was served in the bar area on the ground floor & between 8am & 10am I think. The Full English was well presented & all choices you might expect were available. Service for the cooked part of breakfast, was prompt & staff well dressed & friendly.You helped yourself to the rest.

We sampled the nouveux cuisine in The Vault & found it excellent. I hope to write a separate review for this.

I had been to The Resolution before when it has been used for a venue for Folk Festival week, but had never stayed there until now. The hotel was generally clean & staff were very helpful & friendly. I would definitely stay there again given the chance.
Although parking near the hotel can be difficult, we found an all day spot on a street not too far away. This was free, but quite hard to find. I understand reception can direct you to a car park not too far away. Bare in mind, Whitby is built on hills, when deciding how much luggage to take!!If you have never been to Whitby, it is a gorgeous place & the tourist season seems to last all year round with Goth Festivals, Folk & Sailing events on, to name but a few.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Elaine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed January 3, 2014

My girlfriend took me here for my birthday weekend,the view out of the room window at night was amazing with the castle lit up.bed was very comfey(i suffer with a bad back) the bathroom could do with a refurb but the room was really nice.Breakfast was first class.the staff were very helpfull,there was a lift which was a bonus.would recommend the hotel to my friends and family

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank David_Maher_3010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 1, 2014

Took advantage of a KGB Deal with friends for a mini break between Christmas and New Year. The staff were friendly, room good size and clean with good view over the town, shower was quite powerful and hot and after a windy and rainy walk round Whitby that was welcoming. Tea and coffee in the room was very substantial. Good choice at breakfast and not long to wait for it. Will stay again.

  • Stayed December 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 794Lizzieb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Resolution Hotel

Property: Resolution Hotel
Address: 1 Skinner Street, Whitby YO21 3AH, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Whitby
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #6 of 20 Hotels in Whitby
Price Range (Based on Average Rates): $
Hotel Class:3 star — Resolution Hotel 3*
Number of rooms: 38
Reservation Options:
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Also Known As:
Resolution Hotel Whitby

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