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“Let down by a breakfast disaster”
Review of Resolution Hotel

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Resolution Hotel
Ranked #6 of 20 Hotels in Whitby
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Let down by a breakfast disaster”
Reviewed December 2, 2012

Stayed on Saturday night. Paid £99 for a double room with breakfast. The room was comfortable with great views. We were surprised to hear that breakfast times for Sunday were 0730 to 0930. This seemed rather early for a weekend and indeed it resulted in nearly all guests arriving for breakfast at the same time ie 0900. The three staff just couldn't cope. Not enough cutlery, crockery or glasses. Eggs were replenished three at a time and the one guy cooking failed to stock up the other hot food leaving several guests with no access to hot food. We asked to speak to someone in charge but the duty manager doesn't come in until Tuesday! The review could have been so much better but the breakfast debacle was like an episode of faulty towers. It's not surprising that Basil decided not to appear until Tuesday.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank cdbarclay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (307)
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English first
sheffield
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 26, 2012

The hotel rooms are nice and clean, with a good stock of tea,coffee and biscuits. Parking around the hotel is hard to find, but there is a car park nearby and a few side roads about 10 minutes walk up the road from the hotel where you can park for nothing if you are lucky as we where. Probably because of the time of year. Booking in was good and the staff are very friendly.

Was a little disappointed with the cooked breakfast, not for the healthy eater. Fried eggs on top of fried bread and mushrooms swimming in butter. Toaster didn't work, so I had special K, scrambled egg and a tomato.

Room Tip: We stayed in room 306 which was at the end of a block, so only had 1 room next to us. Very nice a qu...
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  • Stayed November 2012, traveled as a couple
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Helpful?
1 Thank gillianp18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotherham, United Kingdom
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 23, 2012

We stayed at the hotel for two nights as a quick break. The outside does not do it justice. From walking in to leaving the service was excellent. The rooms were very well equiped and the food was excellent and even the breakfast. It was central for everything and we couldn't have asked for more. Will definately be going again. Thankyou to all the staff .

  • Stayed November 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank M H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham
Level Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed November 18, 2012

We stayed at the Resolution for two nights, Friday/Saturday; 9 people for a dual birthday celebration, 800.10 quid! Couldn't really find fault.The exterior looks a little shabby and doesn't do the place justice. We arrived mid afternoon and met in the bar. Check in was swift and without incident. Our rooms were clean and modern with an adequate en-suite. The cost of alcohol in the bar was reasonable, around 2.50 a pint and the same for a short. The atmosphere in there was good. Breakfast was very hearty. Buffet style with the usual cereal, continental and full english...eat as much as you like....The staff were on hand but discreet, pretty much what you want. The bar was open for live music both nights which ran on till the early hours. As far as I am aware none of our party were disturbed by the noise. Our room was on the third floor; 302. Everyone else was on the 2nd. Over all a great location, close to the harbour, restaurants and bars. Whitby was very busy by night which made for a great atmosphere if a little difficult getting served in some bars. Great food enjoyed in the Italian, Cosa Nostra.....the meat calzone and chicken risotto is to die for! A must do is lunch in the Magpie; the staff are fantastic and the food faultless! Can't wait to go back; just me, the hubby & the dog and have a stroll on the beach!

Room Tip: All rooms seemed to be sound proof......or was that just the alcohol???
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  • Stayed November 2012, traveled with family
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kazntoneDurham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheffield
Level Contributor
80 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed November 18, 2012

Just got back from an overnight stay which we both thoroughly enjoyed.
At first we struggled a bit to get to the hotel as there are a lot of one way streets! There is no parking at the hotel itself but there is a car park a few hundred yards around the corner that gives overnight parking for £4.50.
We entered through the bar entrance ( there is a separate hotel entrance around the corner) and were very impressed by the layout and style of the place. A very stylish and modern looking area with a very well stocked bar and plenty of comfortable seating both near the bar and up in the mezzanine style eating area.
An excellent location with everything in easy walking distance.
Check in was very easy and the young lady who served us as indeed all the staff we came into contact with during our stay, was very polite, friendly and efficient.
We were given room 307 - a lovely room with a view of the Abbey. Spotlessly clean and again very stylish. All the facilities you could need.
We chose to eat in and were pleased we did. The food and presentation were very good. I had the lasagne and my husband the Resolution Burger and we were both very satisfied and unfortunately too full for desert!!! A good wine list and very reasonable priced drinks made for a nice evening and there was also live music which we enjoyed.
I know that some people have commented on noise through the night. It must be remembered that this is a town centre pub/hotel. It's never going to be quiet although I must admit our room seemed fine where that was concerned. They do state on the website that there is live music so if you're looking for guaranteed quiet nights than that should be taken into account.
Breakfast was on par with some of the bigger hotels we have stayed in. An excellent selection of fruits, yoghurts and cereals as well as full english and toast. Everything laid out for you to help yourself and all of it looking really fresh and appetising. Tea and coffee is brought to your table. Again the staff are really on the ball here.
We got a deal through KGB which cost us £49 + £10 supplement as it was a friday night. For that we got an excellent room with a view, 2 great breakfasts and a complimentary bottle of wine in our room. Having said that I would quite happily pay the full going rate for this place.

Room Tip: We had room 307. Lovely view and relatively quiet at night
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank artisanSheffield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheffield
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 12, 2012

Good location amongst many shops, restaurants & pubs. Only a short walk down to the sea front.Staff were friendly when we checked in for a Friday night stay in November. We arrived around 10.30am & although we knew check in was not until later, we were able to leave our bag in the locked staff room. The bedroom was large & clean though some wallpaper was hanging off the wall & really wouldn't have took much to stick it down before it was pulled off. No bath, not a problem for us but check if you need one. The walls do seem to be very thin & we could hear people talking outside our room clearly.Our room was opposite the lift so we did tend to hear others quite a lot. There is music on every Friday & Saturday night in the bar which finished around midnight. The breakfast was self service & was fresh & plentiful. The food was brought out in small amounts often so nothing stood too long. Enjoyed our stay & would stay again

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank apricotcandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norfolk england
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 6, 2012

We stayed at this (hotel) for one night (i could'nt have stayed for more) i nearly burst into tears when i walked into the room, but as it was only one night we thought how bad could it be and at least the sheets were clean ! oh how wrong could we be ............. this pub/live music venu had a rock band on till midnight, and our room .......just above the stage! who needs sleep anyway.

we were going to leave at 6-30 am when the people in the next room were doing the do ! but my husband ever the optimist said, no we'll have breakfast and i'm glad we did it was very nice much to our surprise very good indeed.

Room Tip: take a look in the bar if your room is over it ask to be moved.
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  • Stayed October 2012, traveled as a couple
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    • Service
Helpful?
3 Thank franky17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Resolution Hotel

Property: Resolution Hotel
Address: 1 Skinner Street, Whitby YO21 3AH, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Whitby
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #6 of 20 Hotels in Whitby
Price Range (Based on Average Rates): $
Hotel Class:3 star — Resolution Hotel 3*
Number of rooms: 38
Reservation Options:
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Also Known As:
Resolution Hotel Whitby

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