The Hotel looked great; it is a shame the whole experience was terrible.
After being told to 'book early to avoid disappointment', we arrived at 8pm with no other customers present, this should have set alarm bells ringing straight away.
We were soon rushed through ordering our wine and meals, food was rushed out and after asking to slow the service of food, we were finished by 8.30 pm, appetiser, starter and main course.
Food was awful, the crab cakes were served swimming and overpowered in a cheese sauce. I choose a roast leg of lamb which was served with SALAD and KUMQUAT and GRAVY on the same plate. The plate underneath was also crusted with old and crusty food. I presume it had been stood on a filthy surface prior to serving.
Not once throughout the whole night was we asked if our meals were acceptable and when we did manage to explain all of these problems to the staff before paying the bill, all I received was an ‘okay’.
After sending a letter of complaint I never received so much as a letter or phone call of apology.
Avoid Bagdale Hall restaurant at all costs.
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Booking.com, HostelWorld, LateRooms and Agoda so you can book your Bagdale Hall Hotel and Restaurant reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Bagdale Hall Hotel
- Bagdale Hall Whitby