We booked a family room, had a lovely spacious room for four overlooking the harbour. Really clean and comfy. There was no drawer space though so lived out of the suitcases apart from a small hanging space. Not too much of an issue if just stopping a couple of nights.
We ate there for breakfast which is good value. Disappointed with the service on two occasions though. firstly went to the upper restaurant/bar at 8pm for a meal. When I went to order the food with my 14yr old boy the staff said they couldn't take my order because minors can't be in the bar after 9pm! There was a 1 1/2 hour wait for food orders and this would take us past 9pm. Firstly no restaurant should have such a long wait for meal orders, two customers had already decided ahead of me not to order because of the long waiting time. I had booked a family room but no where did I see clearly this 'rule' for the bar. The upper bar is predominantly people eating and should really be more family friendly if rooms are being sold as such. We had to leave and walk around to find somewhere else to eat that evening. The breakfasts looked good, the following morning we had forgiven and went down for breakfast. At 10.15 I ordered two toasts and two bacon butties. Our drinks were served and we waited for our hot food. Lots of large cooked breakfasts went by, at 10.55 I went to ask for our money back. The staff were good about this but our drinks were cold and it was nearly lunchtime, so we went for fish and chips instead.
Rooms good, food service could be improved.
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