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Review of The Dolphin Hotel

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The Dolphin Hotel
Ranked #75 of 152 Whitby B&B and Inns
Reviewed September 4, 2013

Never have i ever visited a place and disliked the experience as much as i did at the Dolphin. Clearly it was a bad choice because of how staff were treat, and especially how customers were treat by the Landlord. He really needs to sort his attitude out because if he keeps going down the path he's going, he and his wife Liz won't have a business to fend in the future. Maybe they would have suited a small village pub especially at their age it won't do Martin's heart any good if he keeps trying to pick fights with anybody that makes a squeak in the pub. Liz comes off as friendly now and again however she also comes off as very pretentious and egotistical. Also it was unfair that a policy for no pushchairs was put up considering it's meant to be a family pub and many families were kicked out for bringing their pushchairs folded up into the dining area when the pub had very quiet periods. Will not be setting foot in the Dolphin again.

  • Stayed: August 2013, traveled on business
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5  Thank becwil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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293 - 299 of 395 reviews

Reviewed August 24, 2013

In fifty years of pubgoing, I have never experienced such a display of sheer nasty, boorish, in-your-face aggression – from a landlord. Bizarre. The landlord of this pub has all the customer-friendly traits of Basil Fawlty, but without the natural charm. A kind interpretation could suggest that he would appear to be highly stressed and living permanently on the edge. Whatever the reason for his extreme behaviour, he needs medical help, urgently, otherwise he could spontaneously combust. I wonder if the police have ever been called to his pub and choose to support him as a local landlord, regardless of the circumstances surrounding what may have occurred. It would be very easy to get into a scrap with this character and find yourself on the wrong side of justice. This person is clearly in the wrong business and desperately needs a change of career, perhaps modelling straitjackets. If he doesn’t find a job where he can avoid the public, his wellbeing – particularly his mental health – may do for him. Maybe social services could pay him a visit and lead him gently to a place of padded walls, dim lights, soft music and no irritating human contact. How he retains a licence is beyond baffling. We (three mature couples) have been visiting Whitby annually for some years. We will not be setting foot in the Dolphin again.

  • Stayed: August 2013, traveled with friends
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8  Thank Artsboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2013

The Dolphin is in a great location for all Whitby attractions. Very close to the Captain Cook Memorial Museum and a wonderful view of the harbor and swing bridge. Rooms are very large and nicely appointed, the mattress in our room was badly in need of replacement. The owner and staff are very friendly. The front patio is a great spot to relax and people watch while and enjoying a nice drink.

The only negative but not unique to the Dolphin is the lack of parking space. We had to park at the Abbey parking lot on top of the hill above the hotel. It was quite a strenuous walk up and down to the town. We made the mistake of arriving at midday when the sidewalks were crowded and overflowing into the street. It made unloading at the hotel quite harrowing.

Room Tip: Try to arrive early or very late so that you can unload and find a parking place.
  • Stayed: August 2013, traveled with family
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Thank KJS0603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2013

Just back from 2 nights B & B at The Dolphin Hotel and have to say that we had a great time. The owners made us very welcome throughout the stay, whenever our paths crossed they were very eager to please us with advice or information of local knowledge. The refurbished rooms are of a high standard, very comfortable, great en-suite rooms and excellent breakfasts as well. The location is excellent, next to the swing bridge overlooking the harbour. We were very lucky to find street parking on the approach to the hotel, as all the car parks were full we did not move the car during the stay. We would not hesitate to return for another stay.

  • Stayed: August 2013, traveled as a couple
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Thank GuyFred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2013 via mobile

We have visited the dolphin 4 times this year the food and service was excellent and the staff friendly. Liz the landlady is lovely and always. Remembers us and its great that they allow you to take your dog in when you having a drink . Will be there again in oct for. My usual cheese board x. Sharon Rog. And mo mo x

  • Stayed: August 2013
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Thank dolphindreamsno01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2013

Stayed two nights here. Great location, the staff was warm and friendly. Breakfast and wifi were included. We stayed in room 5 which was quaint. Note-there is no lift so be prepared to carry luggage up stairs. We also ate in the pub, which had great food. Would recommend and would stay here again.

  • Stayed: July 2013, traveled with family
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Thank Paula H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2013

Located right in the Heart of Whitby.Just had a 3 night stay in this Beautiful Pub Hotel, and all I can say is Fabulous,The Rooms are finished to a particular high Standard,great Shower, Really Comfortable Beds,The Location is Fabulous,the Beer is Excellent, The landlords, husband and wife, worked tirelessly to Make our stay Quite Superb, The Breakfast was brilliant, and the staff couldn't do Enough, always said Hi and Made us feel really Welcome, you can find cheaper accomodation in Whitby, but if your Looking for a Bit more Quality, in a Real English Pub, Then look no more, The Dolphin Ticks all the Boxes, we were away for 7 nights covering Lincoln, Bridlington,York, None of the other Hotels, B&B s came close to the Last 3 Nights in the Dolphin.in Beautiful Whitby. We will Be Back. (FANTASTIC)

Room Tip: Drop your luggage off From Rear Lane, then Park your car anywhere up on the West Cliff its Free up t...
  • Stayed: July 2013, traveled as a couple
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Thank leescottd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Dolphin Hotel

Address: Bridge Street, Whitby YO22 4BG, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Whitby
Amenities:
Bar / Lounge Free Breakfast Restaurant Suites
Hotel Style:
Ranked #75 of 152 B&Bs / Inns in Whitby
Price Range: $140 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Dolphin Hotel 3.5*
Number of rooms: 6
Official Description (provided by the hotel):
Real Ale and Craft Gin house, serving the best American style food in Whitby! Amazing hotel rooms available on the riverside next to the swing bridge of Whitby. ... more   less 
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