I can say that hotel location is good.Hotel needs TLC.Room we had rotten window could not close, black around window. Rain and wind was coming into window, curtain was blowing well. Place trousers to stop wind. Trousers were then soaked. Then use towels. Spoke to reception who said the only think she could do would be tape the window up. this was done and the wind and rain stopped coming into the room.Staff i feel so sorry for them in the restuarant. They are running around so much that they are short staffed. Food was poor standard and cold. Was not told you had to share table with other guest. All of us sqeezed into restauarant. when another area was not being used.Bar staff were quick in serving you. But i could not beleive sitting in bar area that a person in charge telling member of staff off.In front of the quest that she was putting to much wine in glass. That should have been done when bar was closed or in the office. Not in front of people.
We payed a lot for this break. I expected looking at shearings brochure nicer quality room and better food for want we payed for this break. Never again at Royal. But will stay in another Hotel in Whitby..
- Official Description (provided by the hotel):
- Overlooking Whitby, with breathtaking views of Whitby Abbey and the sea, the Royal is steeped in intriguing history and heritage. Many of the hotel bedrooms are front facing and have superb views thanks to the hotel’s cliff top position. This is an extremely popular hotel that has many returning customers thanks to its warm and friendly welcome and great hospitality. The entertainments suite offers a great variety of entertainment and guests can also enjoy the marvellous views from the comfortable restaurant and bar. The Royal Hotel is in an ideal location, just a few minutes from the famous harbour and shops. Whitby is a traditional maritime town and with its old cobbled streets, picturesque houses and sandy blue flag beach, it is a great place for a holiday or short break. ... more less
- Reservation Options:
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