Oh dear....it must be hard to please everyone! My wife and I have just returned from a Shearings 5-day break at The Royal Hotel in Whitby. We booked via a local travel agent and paid a bit more for a room with a sea view.
We had an enjoyable and comfortable coach trip from London up to Whitby and arrived early evening but, with time to have a quick freshen up before going for our evening meal.
We (and all our fellow coach passengers, approx 35 in total) were checked into The Royal very quickly, politely and professionally and, directed to our rooms. We stayed in Room 337 on the third floor. The room was spacious, very clean and had a good sea view. The en-suite bathroom was also very spacious and, very clean.
Basically, we are happy to say that we DID have a good time at The Royal despite seeing a few "cosmetic" problems. Come on people, this is a Victorian listed building and is a hotel i.e a business and probably open at least 9 months of the year.
Based on today's prices, I would imagine it would need approx £1.3M spending on it to address all the "wear and tear" and overall maintenance problems that have developed over the years and who has got that sort of money to spare whoever the owners might be??
Ok, the internal and external decorations are shabby in places but, doesn't this just add to the character of this lovely old hotel. The main staircase is wonderful. Funny that, no-one else has praised it!
The lift? Yes, The Royal only has one lift but, structurally, there is nowhere else in the building to physically install another one. The lift was fully functional during our stay. Most days, we used the stairs (we need the exercise!) but when we occassionally used the lift, it was never a problem.
The staff at The Royal were very nice to us particularly the dining room staff. All our meals were served quickly and all our meals were served hot. We read some of these reviews after we had booked our holiday and were a bit worried about the meals before we arrived at the hotel but we are pleased to say it really does appear to be a case of some people being a bit too fussy and maybe too critical?
Our only negative comment and we are sorry to have to mention this but it relates to the mattresses on the beds in our room. We found them to be "very tired" and in need of replacing. They were quite uncomfortable to sleep on, the springs were very active but we chose not to complain about them as we did not imagine that the Managenent could really change them just for us. We were only staying 4 nights so it wasn't really a major problem, just a case of "putting up with it".
"Mark" our coach driver and tour guide was a mine of information and, a credit to Shearings.
Also, the entertainment at The Royal was good and varied and the Ballroom was a very nice place to spend an evening. Having said that, we only went in the Ballroom on our last evening but we were so glad we did as we saw a very good comedian (Dave Ferry?) who had us in fits of laughter.
We would happily book another stay at this lovely hotel (hopefully in Room 337 again) providing the mattresses were renewed. The views and walks around Whitby were fabulous and the delicious cooked breakfasts served at The Royal set us up nicely everyday.
Our best wishes to everyone at The Royal and thank you for a very enjoyable stay.
- Official Description (provided by the hotel):
- Overlooking Whitby, with breathtaking views of Whitby Abbey and the sea, the Royal is steeped in intriguing history and heritage. Many of the hotel bedrooms are front facing and have superb views thanks to the hotel’s cliff top position. This is an extremely popular hotel that has many returning customers thanks to its warm and friendly welcome and great hospitality. The entertainments suite offers a great variety of entertainment and guests can also enjoy the marvellous views from the comfortable restaurant and bar. The Royal Hotel is in an ideal location, just a few minutes from the famous harbour and shops. Whitby is a traditional maritime town and with its old cobbled streets, picturesque houses and sandy blue flag beach, it is a great place for a holiday or short break. ... more less
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