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Very good
14 reviews
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Overview
Condo/Apartment -
3 Bedrooms, 1 Bathroom, Sleeps 8
Whitby, Scarborough District, North Yorkshire, England

Reviews from our community

Very good - based on 14 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Clive M
Sheffield, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“What a shame…..”
Reviewed November 2, 2016 for a stay in October 2016
2
people found this review helpful

The apartment was in a good location, generally decorated to a good standard and clean on arrival but we felt we were misled by the description and photographs of the accommodation as 'three bedrooms.' Travelling as three couples this was significant. The third bedroom was in fact two single beds on a landing through which one of the other bedrooms was accessed. The 'third bedroom' offered little or no privacy what so ever for the couple who drew the short straw. We were not made aware of this and it was fortunate that we were all old friends and we got by. But not the kind of weekend we had expected and took the edge of our enjoyment. For some family groups this might not be so important. There were other niggles and lack of attention to detail. For example as a previous reviewer (some two months earlier)had mentioned appliances (dishwasher and washing machine) listed as available were not working. This wasn't so important for a short stay but irritating to have been told something was there and in fact not. It was very difficult to shut the bathroom door without slamming (which was very inconvenient particularly for those sleeping on the landing!) We also ordered towels on the booking form supplied by the owners (and paid an additional sum for them) but when we arrived were told they don't do a towel service anymore. That was sorted out and some towels were found for us. The single bed mattresses in 'the third bedroom' were considered uncomfortable and not of a quality suitable for adults. With more attention to detail and greater thought about what is actually on offer and the kinds of groups for whom the accommodation might be suitable it might be a good place to stay. Unfortunately based on our experience we wouldn't recommend it.

Traveling group: Friends
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salford, United Kingdom
Reviewed October 27, 2016 for a stay in October 2016

Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Oct 27, 2016
Thankyou for your review. We are glad you enjoyed your stay and we hope to see you again soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 7, 2016 for a stay in July 2016
3
people found this review helpful

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Maria W
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Chartwell ”
Reviewed June 1, 2016 for a stay in June 2016
4
people found this review helpful

We have just returned from staying over the bank holiday at the Chartwells apartment. It is a lovely and spacious place to stay very well kept and in a brilliant location. Me, my husband, two sons, and dog had a fantastic time and will definitely return. We can also highly recommend THE BLITZ CAFE situated below the apartment the tapas night was great!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 2, 2016
Thankyou for booking your stay with us. Glad to hear you had a good visit.
We hope to see you again soon.
Many thanks
All at Chartwell Retreat
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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