Stayed here for one night on the 20th August.
Plus points... Warm welcome from a very pleasant young man (presumably Martyn and Helen's son). Lovely room, very clean, bowl of fresh fruit provided, nice toiletries and fluffy towels in en-suite.
One of our group dropped out that day feeling ill and there was no problem about changing our room from a triple to a double. Helen did this without prompting by us, thus sparing us having to pay for a bed which wasn't used, which we thought very reasonable.
Breakfast was delicious, home made jam, cakes, smoothie etc, plenty of toast and butter, didn't mind sharing table with other guests as it's a good way to get chatting and to share stories with like minded people. Martyn was a good humoured and attentive host.
Our bikes were kept secure and covered at the rear of the property and the property itself is very well situated and easy to find by exausted cyclists.
And the negatives ...... A request for breakfast at 7.30 was declined even though the information sheet in the room says breakfast served from 7am.
We didn't want to trouble the owners for a tea tray to be brought up to our room as the facilities provided in the lounge were excellent. Only problem was there was no milk available at 7.15 in the morning when I went down to make a cup of tea. A polite request received a snappy reply "It's here, I'm bringing it!" I realise Helen was busy preparing breakfast but I was made to feel guilty for asking. There are better ways to respond to a guest's reasonable request.
Another reasonable request to fill a water carrier that wouldn't fit under the bathroom tap was complied with begrudgingly and then the last straw was when we asked where we could pick up the route for the 'Way of the Roses'. Helen's reply...? "Well you don't fill me with much confidence if you don't even know that!"
For information, it's signposted from the town centre, we missed it when we walked into town the night before as understandably we only had food and drink on our minds after a 50 mile cycle ride. For further information we managed the subsequent journey home without getting lost once. We left in fits of giggles feeling like naughty children.