We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Frankly, nothing out of the ordinary”

Frankie & Benny's New York Italian Restaurant & Bar - Norwich
Ranked #503 of 835 Restaurants in Norwich
Price range: $37 - $37
Cuisines: American, Italian
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Scarborough, United Kingdom
Level 6 Contributor
143 reviews
104 restaurant reviews
common_n_restaurant_reviews_1bd8 89 helpful votes
“Frankly, nothing out of the ordinary”
Reviewed June 16, 2014

Themed eatery, very popular. Slow service and poor selection of beers. Black peppered mayo burger (£11.75) was quite tasty, but it was luke warm when served but the plate was red hot. Banoffee waffle was very nice (£5.25) but didn't make up for tardy service and it wasn't really filling.
Cool food, cool reception.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank BoomTriker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

403 reviews from our community

Visitor rating
    79
    90
    105
    64
    65
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Nor
1 review
“Never again.”
Reviewed May 20, 2014 via mobile

Went here on a Saturday evening for a friends 50th birthday meal,big mistake the food was terrible and not just my so called veggie burger but meat eaters also got short changed with utter rubbish small portions and no effort put in at all,I could almost understand it if the prices were lower,such a shame because the place is great and has a nice feel to it and is well located. Safe to say will never go back.

Visited May 2014
Helpful?
Thank Chris J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Not good at all ”
Reviewed May 20, 2014 via mobile

Got there was not busy at all food took forever them we realised half our food had been sitting on the hot counter for over 10 mins they had messed up and only cooked half of our order and had to do it all again when we finally got it it was awful I had a Philly steak sandwich which had about 3 little strips of chewy fatty steak in it and was more like just eating a bun we did get a very good discount but this does not make up for the seriously bad food

Helpful?
Thank Nathan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level 4 Contributor
32 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Plonked in the middle”
Reviewed May 18, 2014 via mobile

We arrived at just gone 5 and it wasn't particularly busy inside. We were down to a table that seemed (with others) to just be placed right in the middle of the restaurant. It didn't feel very comfortable and kept having our arms bashed everything someone walked past. We asked to move but were told all the other tables had been reserved (yet never saw anyone sit on them). Wont be coming back here in a rush.

Helpful?
Thank TheStevieGee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
2 reviews
“Won't be going back any time soon”
Reviewed May 10, 2014 via mobile

Me and 3 friends went last Tuesday for a quick meal just before a film, service at first was swift and nice, the food came it went down hill from there, I had a mix grill it wasn't to bad apart from the steak, the sauce and chicken and bacon steak and chips were nice but can't really mess them up. My friends order steaks all around medium cooked, non of then came out correct and were very tough the photo attached shows my friends steak asked for med/rare but came out less than blue. We complained to the manager but wasn't best response and tried to talk out of it and said they would see what they could do, they cleared the table and could see them talking about it and came back and apologise about it and said yeah they were cooked wrong and would take 50% of the bill. Would of tried to get it of the bill because it was terrible meal and the way they dealt with it terrible in my opinion but we was in a bit of a rush. So I won't be going back any time soon if every again. Hope this helps any one else thinking of going here.

Helpful?
Thank Yarmouthboy91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Frankie & Benny's New York Italian Restaurant & Bar - Norwich also viewed

 

Been to Frankie & Benny's New York Italian Restaurant & Bar - Norwich? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing