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“Very good hotel”

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Holiday Inn Norwich City
Ranked #4 of 50 Hotels in Norwich
Certificate of Excellence
Reviewed July 17, 2014

We had a very nice room overlooking the football pitch on the 6th floor which only cost £10 per night to upgrade to. The staff were generally friendly and attentive. Room was fine and very clean. Breakfast is never that great in chain hotels but this was one of the better ones. Avoid the rubbery scrambled egg though and get an egg cooked! 10-15 min walk to city centre.

Room Tip: Top floor worth a cheap upgrade had air con and a bigger room.
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  • Stayed: July 2014, traveled with friends
    • Location
    • Rooms
    • Service
1  Thank Lee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this reviewResponded July 18, 2014

Hi Lee B,

Thank you so much for your comments. Your review is definitely one we are all pleased to read. Your kind words and feedback with regards to the team have all been passed on as it is something they can all be proud of. I will definitely have a quiet word with our breakfast chef in regards to the scrambled eggs.

We look forward for your next visit and await for your 5 star rating.

Thank you,
Hiren Varvadekar
General Manager

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557 - 563 of 1,034 reviews

Reviewed July 16, 2014

I booked a midweek break away with my partner and we were both completely blown away by this hotel, it is without a doubt one of the best hotels you can imagine, the whole experience is utterly perfect and Holiday Inn should be proud of this hotel and its staff.

The hotel is in a very good location close to Norwich city centre and easy to drive to, this would also be a very good place to stay if you were planning on watching a match at the adjacent Norwich City football ground. The walk in Norwich city centre is around 10-15 minutes up a slight hill, with the Riverside area about 5-10 minutes away which is good for meals and drinks out.

Inside the hotel is very modern, stylish and spotlessly clean. The staff obviously take utmost pride in the appearance of the hotel. There was not one fault we could find.

The room was large in size, with high quality fittings and fixtures all round including the bathroom. The bed was very comfortable with a choice of firm or soft pillows, added to this the window kept out any traffic noise, we heard no noise from the hallway and the air conditioning unit was minimal in noise and all contributed to a perfect nights sleep. The room comes with the usual supply of tea and coffee, with shower gel also provided and a non-slip mat to place in the bath.

I can recommend the breakfast which was a buffet service offering a Full English, salad, cereals and pastries. Much more than what I was expecting but still to the same high standards offered at this hotel.

I must end by saying that the biggest highlight of this hotel is the staff. From the moment we arrived and until we left all were polite, smart and gave the impression nothing was too much trouble for the guest.

We will definitely return to this hotel soon and will recommend it to anyone who is thinking of staying in Norwich. You will stay nowhere better than this Holiday Inn!

Room Tip: Room 112 was larger due to being on the corner of the hotel. So I'd guess any room number ending...
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  • Stayed: July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Xp132476
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this reviewResponded July 18, 2014

Hello Xp132476, I am always glad to hear that we have helped make someone's stay so very special. I am very pleased you enjoyed all aspects of your stay and it is always very rewarding to receive positive feedback about the staff and the service they delivered. Thank you for your kind words.

We look forward to welcoming you back to the hotel in the future.

Kind Regards,
Hiren Varvadekar
General Manager

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Reviewed July 16, 2014

This was the first time me and my partner had stayed in a Holiday Inn and can say we were very impressed with the room, service well pretty much everything! Two days before we stayed at a Best western in a different location and is safe to say the standards at this Hotel were miles better than the place we stayed. The staff were very friendly and met our needs and made sure we had the best nights stay we could. The air con worked so well the room was cool just the way we liked. Its in a perfect location for all needs! Morrisons over the road, ten minute walk down the river (at night well lit and romantic! Well if your a helpless romantic like me im sure you would think so) to find many restaraunts, and about a twenty minute walk up hill to the city center and to see the stunning castle which i truly recommend going to if you love history! Breakfast in the morning was a help yourself and was wonderful. Evening meal i couldn't comment on as we met up with a friend for a meal. All in all a wonderful stay and will look forward to going again in the near future!

Thank Karaannej
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this reviewResponded July 18, 2014

Dear Karaannej,

Thank you for your great 5 star review. The team are delighted that you enjoyed your stay with us and are looking forward to welcoming you back very soon. Please feel free to contact us direct for your next stay and we will make sure your time with is memorable.

Kind Regards,
Hiren Varvadekar
General Manager

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Reviewed July 16, 2014 via mobile

Stayed here for two nights last weekend and was really impressed. Modern and clean throughout. Very nice fresh rooms, and two double beds! Overlooked the football pitch. Good location for station and riverside area and just a short walk to the city centre. Would def stay here again.

Stayed: July 2014
Thank Johnatdriff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this reviewResponded July 18, 2014

Hi Johnatdriff, thank you for your kind words. Our rooms are indeed very spacious and modern with all the amenities you would expect. I am pleased to hear that your stay was enjoyable and please feel free to give me a call direct when to you are ready to visit us again.

Thank you,
Hiren Varvadekar
General Manager

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Reviewed July 15, 2014

This hotel is great. We went up to watch Norwich vs. Man City and you could've watched the game from our room!

View apart the hotel is a decent holiday inn nothing wrong at all, decent car parking and check inn. Breakfast was adequate and not too far from the city centre.

Room Tip: Get a pitch view on a High Floor... especially on match day.
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  • Stayed: December 2013, traveled as a couple
    • Value
    • Rooms
    • Service
Thank ChrisDerbyUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this reviewResponded July 16, 2014

Hello ChrisDerbyUk, you are absolutely right, the view of Norwich City's pitch from the bedrooms is truly amazing and certainly one of its kind. I am extremely pleased to hear that your stay was enjoyable and I am sure we will get to see you soon.

Kind Regards,
Hiren Varvadekar
General Manager

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Reviewed July 13, 2014 via mobile

Wow! I'm bowled over- a room which looks over the stands & pitch of the compact Carrow Road ground in Norwich.
(The bards amongst you would probably say I was lucky Norwich weren't playing at the time)
The room was a good size & was spotless. Breakfast in the morning was a DIY affair but was truly outstanding.
I can't comment on evening dining but, on every other level, this hotel scored a "home win"!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Hearts5Hibs1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this reviewResponded July 14, 2014

Fantastic comment Hearts5Hibs1, I am bowled over too!! Thank you for your lovely review. Our rooms do really have excellent view of Norwich City stadium and the pitch view rooms are amazing - home supporter or not.

I am sure we will do doubt see you soon in future and please contact us direct, to guarantee you get your fabulous pitch view room and indeed we can book a table for you in our restaurant to experience our evening meals.

Kind Regards,
Hiren Varvadekar
General Manager

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Reviewed July 12, 2014

For our one night stay in Norwich the Carrow Road Holiday Inn was excellent. We chose the hotel for its location as part of the Norwich City Football Stadium complex and were delighted to be given a room that looked out onto the football stadium. Our room was spotless, spacious and very comfortable. The decor is very modern and business-like. The staff were welcoming and keen to please.
We had hoped to have dinner at the Delia Smith Restaurant which is around the corner and part of the football ground, as this has had great reviews. Unfortunately at the time of our visit it was only open on a Saturday evening, possibly due to our visit being outside the football season !
The hotel location was quiet in the evening yet handy for shopping during the day as several retail outlets are nearby, including a huge Morrisons supermarket.
The slightly uphill walk to the City Centre takes about 15 minutes.
A nice, modern hotel in a handy location.

Room Tip: You might ask for a room overlooking the Norwich City Football ground !
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  • Stayed: July 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Pookymusic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this reviewResponded July 13, 2014

I am pleased to hear that you enjoyed your stay Pookymusic. You are absolute right the pitch view rooms are a real delight, great views of the Norwich City Football pitch certainly on a match day!!

I will share your comments with the team and I am sure they will be delighted too. Please let me know when you are planning for your next visit to Holiday Inn Norwich City and we will make sure we assist you with your table booking at Delia's restaurant.

Thank you for your feedback.

Kind Regards,
Hiren Varvadekar
General Manager

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Additional Information about Holiday Inn Norwich City

Address: Carrow Road, Norwich NR1 1HU, England
Phone Number:
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Norwich
#5 Romantic Hotel in Norwich
#7 Family Hotel in Norwich
Price Range: $90 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Norwich City 3*
Number of rooms: 150
Official Description (provided by the hotel):
This contemporary, stylish, award winning hotel (Hotel of the Year 2011) is the perfect property for business and leisure guests visiting historic Norwich. Holiday Inn Norwich City is the newest full service property in the city and has 150 air conditioned, light, modern bedrooms all of which are non smoking. Many of the rooms offer a pitch view of Norwich City's premier league ground and with a mix of executive, suites, standard, twin and accessible rooms we can offer something for everybody. The hotels atmospheric bar is a meeting place for everybody and serves a superb selection of wines, beers, bar snacks or full meals from our dine anywhere menu, or dine in style in our superb restaurant, the choice is always yours. Thinking of exploring? The hotel is in walking distance of Norwich's two cathedrals, its stunning Castle dating back to the Norman Conquest and the superb Norwich Lanes for individual bespoke shops. Alternatively head for the Chapelfield Shopping Centre with over 90 well known outlets making it a shopping paradise and placing Norwich in the top 10 of UK shopping destinations. With only a 5 minute walk to Norwich station leave the car at the hotel and let the train take the strain and visit the beautiful North Norfolk coast, the delightful Norfolk Broads or the seaside resort of Great Yarmouth what could be easier? ... more   less 
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Also Known As:
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn

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