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“In town for Norwich vs Man U”

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Holiday Inn Norwich City
Ranked #8 of 50 Hotels in Norwich
Certificate of Excellence
Austin, TX
Level 4 Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“In town for Norwich vs Man U”
Reviewed January 1, 2014 via mobile

Perfect location for a NCFC match. Good value for the $. Gym is so small it seems not worth doing at all. Not near any restaurants or coffee shops though. Closest is 10 minute walk. 20 minutes to city center. Hotel restaurant is acceptable, but your not there to eat in the hotel after all.

Stayed January 2014
Helpful?
Thank WirelessTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy R, Manager at Holiday Inn Norwich City, responded to this review, January 12, 2014
Thank you for your review. The hotel is located in the corner of Norwich City Football Club’s pitch, so you cannot get closer if you are coming to watch a game, whether you are a home or away fan. We do have a mini gym which has all essential work out equipment, but we do offer free access to all of our guests at the local leisure centre over the road from the hotel. There are restaurants and coffee shops across the road from the hotel at the Riverside complex, but we also provide a variety coffee options at the hotel in our popular bar area. We work very hard on consistently providing a variety of food, offering a bar, restaurant and daily specials, and also a 24hour room service menu. We also provide a popular match day carvery on every weekend home football game (booking in advance recommended) and a snack bar, if you fancy something quick. I do hope we will see you again in the future.

Lucy Rose
Operations Manager
Holiday Inn Norwich City
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Guildford, United Kingdom
Level 5 Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed January 1, 2014

We have stayed at the Carrow Road Holiday Inn several times, travelling either as a couple or a family group.. The staff are always welcoming and the rooms consistently good - especially on the sixth floor overlooking the pitch. The location is great for walking into the city and there are plenty of eating options within walking distance. Would definitely recommend this hotel.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EGJ J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy R, Manager at Holiday Inn Norwich City, responded to this review, January 12, 2014
Thank you for taking the time to write a review about the hotel. It is good to hear that you find the hotel and staff consistently good and return many times. I do hope you have signed up to the IHG loyalty rewards scheme, which allows you to earn points each time you stay, earning you free stays, upgrades and many more bonuses. The sixth floor is our executive floor, these rooms have extra benefits including dressing gowns, luxury toiletries, bottled water, chocolates, free internet and many more features. You can of course book a full 4corner pitch view room which are located on the lower floor and are great on a match day, as you can watch premiership football in the warmth of your room. It is always best to call the hotel direct to reserve these rooms. Thank you for recommending us, and we look forward to welcoming you back soon.

Kind regards

Lucy Rose
Operations Manager
Holiday Inn Norwich City
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridgeshire, United Kingdom
Level 4 Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 28, 2013

Stayed during December with three other couples all staying at hotel for a Christmas Party/Birthday night at Norwich City FC. Perfect location as its right next door. Our room was very spacious,clean and had a view over the ground which was good (not requested) so a bonus. Car parking is limited and at an extra cost of around £5.00 per night. Easy walk to the shops/station if you wish. Would definitely stay again as its location is very good.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zeddytravels2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy R, Manager at Holiday Inn Norwich City, responded to this review, December 29, 2013
Thank you for taking the time to write a review. The hotel is a great location if you have an event at the Football Club as it is located in the corner stand of the football ground so you could not be nearer. I am glad you found your room clean and spacious, and with an added bonus of a pitch view. We definitely look forward to welcoming you back soon.
Lucy Rose
Operations Manager
Holiday Inn Norwich City
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, United Kingdom
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 18, 2013 via mobile

Really like this hotel and again, it's down to the staff. Nimrit, Tatjana, Kelly, Jess and Kitty. Food was good (again) but it's the friendliness of the staff that brings me back. Exec room on 6th floor was good. If you want a pitch view go for low floors and odd no. rooms ending in 1, 3, 5 or 7

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tommy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy R, Manager at Holiday Inn Norwich City, responded to this review, December 23, 2013
Thank you for taking the time to write such a lovely review, and of course recognising some key team members who work hard on their customer service. It is good to hear you come back again and again and we do of course look forward to seeing you again soon.

Lucy Rose
Operations Manager
Holiday Inn Norwich City
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviewed December 18, 2013

As a Norwich City Football Club fan I enjoyed staying in this hotel as it's literally next to the football ground. The rooms were gorgeous - modern, spacious and very clean. The reception staff were helpful and friendly. The location was perfect - a 10-minute walk from the train station and 5-minute walk to a Morrisons supermarket. I'd say it was a 20-25 walk into the city centre but there's a good selection of bars and restaurants along Prince of Wales Road which is only about a 10-15min walk from the hotel.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrSmith73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy R, Manager at Holiday Inn Norwich City, responded to this review, December 23, 2013
Thank you for taking the time to write your review about the hotel. It is always good to hear from Norwich City fans. Like you say the location is great for Norwich with everything you need only a short walk away. I am glad you enjoyed your stay and look forward to welcoming you back soon.

Lucy Rose
Operations Manager
Holiday Inn Norwich City
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level 6 Contributor
110 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed December 15, 2013

Stayed here four nights in October with Treyn Holidays. An excellent break in every respect. Would thoroughly recommend this hotel. The position is perfect, on the edge of the city and has anyone mentioned Morrisons across the road? The reception and bar staff were very pleasant, and the restaurant staff were clearly working well together as a team. And it was evident they were happy in their work. The food was enjoyable, although as a group booking we had a limited choice at dinner. Nevertheless it was more than adequate. There was a wide choice at the buffet breakfast.

Stayed October 2013, traveled as a couple
Helpful?
Thank MemberBedfordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy R, Manager at Holiday Inn Norwich City, responded to this review, December 16, 2013
Thank you for taking the time to write your review about the hotel. I am really happy you enjoyed your stay with us. Morrison’s is really close to the hotel, also there are other shops within that complex which are worth a look. The reception and restaurant staff have worked together for a long while now and work closely together. The restaurant team always enjoys a tour group as it gives them a chance to get to know their guests and also make sure they enjoy their stay. Hopefully we will see you again in the future.

Yours sincerely

Lucy Rose
Operations Manager
Holiday Inn Norwich City
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level 3 Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed December 13, 2013 credit card Amex Card Member Review

I have been staying here regularly ever since the hotel opened, and have never had anything to complain about! Always a warm and friendly greeting. And if you are in a room with an "odd number" you may get a view of the Carrow Road football pitch !

Stayed December 2013, traveled on business
Helpful?
Thank MikeK186220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy R, Manager at Holiday Inn Norwich City, responded to this review, December 14, 2013
Thank you for your review and being a regular, it’s always great to hear from you. As you will know we have many people who regularly stay with us, and with most of the same team since the opening I am sure we all know you very well by now. Thank you again as you will be aware this means a lot to the dedicated team that work here.

Yours sincerely

Lucy Rose
Operations Manager
Holiday Inn Norwich City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Norwich City

Property: Holiday Inn Norwich City
Address: Carrow Road, Norwich NR1 1HU, England
Phone Number:
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Norwich
#5 Romantic Hotel in Norwich
#7 Family Hotel in Norwich
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Norwich City 3*
Number of rooms: 150
Official Description (provided by the hotel):
This contemporary, stylish, award winning hotel (Hotel of the Year 2011) is the perfect property for business and leisure guests visiting historic Norwich. Holiday Inn Norwich City is the newest full service property in the city and has 150 air conditioned, light, modern bedrooms all of which are non smoking. Many of the rooms offer a pitch view of Norwich City's premier league ground and with a mix of executive, suites, standard, twin and accessible rooms we can offer something for everybody. The hotels atmospheric bar is a meeting place for everybody and serves a superb selection of wines, beers, bar snacks or full meals from our dine anywhere menu, or dine in style in our superb restaurant, the choice is always yours. Thinking of exploring? The hotel is in walking distance of Norwich's two cathedrals, its stunning Castle dating back to the Norman Conquest and the superb Norwich Lanes for individual bespoke shops. Alternatively head for the Chapelfield Shopping Centre with over 90 well known outlets making it a shopping paradise and placing Norwich in the top 10 of UK shopping destinations. With only a 5 minute walk to Norwich station leave the car at the hotel and let the train take the strain and visit the beautiful North Norfolk coast, the delightful Norfolk Broads or the seaside resort of Great Yarmouth what could be easier? ... more   less 
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Also Known As:
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn

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