Tempted by the price we selected this hotel. On arrival we found one of the duvets to be dirty. This was changed immediately. After unpacking the car we went to use the ensuite bathroom. There were still marks from the last occupant in the toilet and toilet paper over the floor. We complained to reception and after telling us it was bleach marks came to clean the dark brown stains off the toilet. They left the last occupants toilet paper still on the floor. The website lists a sofa bed in the room. This did not exist. There were stains on the carpet. Even the pen lid was bent and there was a hair on the notepad.
- Official Description (provided by the hotel):
- The Express by Holiday Inn Norwich is a new 78 bedroom hotel on the Norwich Sports Village Complex. This Modern Hotel hosts a neighbouring Esporta Health and Raquet Club, the Royal Norfolk Golf Club, and the only Ice Rink in Norfolk, Ice Experience. All our guests can take advantage of all the facilities at the Health and Raquet club Swimming, Gym etc, for a daily fee as well as enjoy a round of golf or take advantage of our special GOLF BREAK Package contact our reception for special rates.Also enjoy ice skating at the Ice Experience. Our guest can take advantage of our rail/airport Courtesy Shuttle bus which runs daily and can be booked at reception from 8am - 9.30pm. The Express by Holiday Inn is located 2.5 miles from Norwich City Centre and 1.9MI from Norwich International Airport just off the A140. The hotel has been designed to combine contemporary design with comfortable accommodation and value pricing, catering for both business and leisure travellers. Each of the 78 bedrooms has a desk area with high speed internet access, direct dial telephone, tea and coffee making facilities, flat screen TV with satellite channels and an invigorating power shower. Our rates include Continental Breakfast which is served in the Great Room which is also a relaxing and informal place to unwind with a drink from our bar or to enjoy a Light Snack from our evening menu. ... more less
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- Also Known As:
- Holiday Inn Express Norwich Hotel Norwich
- Holiday Inn Norwich
- Norwich Holiday Inn