My partner and I stayed at 9E Unthank Road on Saturday 23rd June.
Although we regularly use, and can appreciate, budget accommodation, we were shocked by this apartment!! We have lived in some shabby student houses in the past, but this left us disgusted.
9E Unthank Road situated within large Georgian house. Double bedroom, Shower room, Lounge and dining area, Fully equipped kitchen, Free wifi, Free on-site parking, clean linen and towels, Non smoking.
After having waited well past check in time for a code (and having to phone up for this twice to enter the building), we entered the flat to find that somebody was already inside. This was completely unnerving, and considering that check out time was 6 hours earlier we thought it was unnecessary. A workman informed us that the kitchen light did not work and that he would be plugging in a lamp for us. This did not provide enough light at all, but no other alternatives were offered.
We specifically booked an apartment, so that we would be able to cook and use a living area. These rooms were not fit for purpose. The dining table had been leant against a wall, disguising the fact that it does not stand by itself, and one of the armchairs had been leant against another piece of furniture, hiding a broken leg (see photographs). This does not only make the area unusable, but also dangerous.
The overall condition of the apartment was incredibly poor. The banister on the stairs was not secure, there was no handle on the inside of the bathroom door (which does not close) and there were stains and tears all over the wallpaper. The room and entrance hall also smelled of cigarette smoke. We were unwilling to use the shower as there was hair in the plughole, hairs all over the base of the cubicle and nothing from which to hang the shower head. We were glad the light in the kitchen did not work, for fear of seeing how unclean it was.
The bed was at least acceptable (albeit with dirty marks and scratches on the walls), however we were unable to sleep due to the residents above our apartment running and shrieking until 4:30 am. As there are no onsite staff, there was nothing that we could do about this.
As we left the hotel, one car had been decorated with a toilet roll.
The apartment was NOT AS ADVERTISED, was UNFIT FOR PURPOSE and was UNSAFE and UNCLEAN.
PLEASE do not stay here.
- Also Known As:
- The Beeches Apartments Hotel Norwich
- Beeches Apartments Norwich