I really have to start off by saying the reception and bar staff in this hotel are fab!! So friendly and helpful. They let me check in at 10am with no fuss. Dropped an ironing board to my room straight after i requested. The hotel had loads of free parking at the back and front of the hotel for guests. Perfect location if you are going to riverside or into the city. 5 minute walk to riverside and the train station. 15-20 minute walk to the city. Unfortunatley this is where the positives end.
The room (room 17) was completely awful. Looked like it had had a quick 5 minute clean. The room looked like it hadn't had a refurbish since it had been opened. It was so grubby around the edges. Needed a bottle of bleach taken to the bathroom and a good couple of hours scrub to the whole room. The shower in the bathroom had very little pressure. The shower curtains keeps no water in the shower at all. I ended up soaking up a pool of water on the floor and window after having each shower. It really was the worst room i've ever stayed in. But this said, i still can't say i dis-like this hotel. The staff really do make up for it. Such a shame. If the rooms were upgraded this hotel would be a little gem.
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- Also Known As:
- Lansdowne Hotel And Conference Centre
- Lansdowne Hotel Norwich