The style of Fawlty Towers springs to mind, yet without the charming host!
This hotel needs some work to bring it up to scratch. Shabby Chic but without the chic... I avoid the word "updating" because a period property need not be to modern styles. However, a period property with 1970's pink sanitaryware in a tiny bathroom designed for contortionists is not a mark of a quality hotel. I admit rates are not at the premium end, but the poor quality of noise insulation makes the likelihood of a good night's sleep minimal. I was woken at 6am by a breakfast meeting being hosted on the floor below. If this were a Premier Inn I would have received a full refund, as it was, I recieved and explanation and no hint of recompense.
Staff were, in general, good. However, their ability to serve customers was somewhat hampered by either restrictive systems that needed to be shut down by certain times or by incomplete training. The management need to provide more support to their staff.
I can see this hotel working for weddings and business meetings. For both categories the issue of noise is less of a problem and wedding guests are likely to at least be well fed and wined and therefore unlikely to complain too loudly about the standard of rooms considering they will probably never return.
One last point, no need to book for a health spa when staying at this place as the whole hotel appears to be heated to ten degrees above sauna level. Turning off the radiator and propping the window fully open only just made it bearable, even with an eight degree outdoor tempterature!
- Official Description (provided by the hotel):
- Caistor Hall Hotel is a beautiful country house hotel located on the fringe of the 'Fine City' of Norwich in secluded surroundings. The village of Caistor St Edmund is a wonderful reflection of the idyllic peaceful backdrop that Norfolk country life has to offer, with its imposing classical Georgian front and 30 acres of woodland and private gardens, Caistor Hall Hotel is the ideal venue for any occasion. Caistor Hall Hotel offers the perfect setting for your chosen event with 21 bedrooms and a variety of function rooms. The hotel hosts many events from your traditional dressed wedding to private dinners, and business events including conferences, seminars and private functions. Caistor Hall hosts a popular restaurant offering a fantastic A la Carte menu along with a Menu du Jour and daily specials. Bar food, Lunch and Afternoon Teas are available daily to both residents and non-residents. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Priceline and TripOnline SA so you can book your Caistor Hall Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Caistor Hall Norwich