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“Manager saves the day!”

Cafe Rouge - Norwich Chapelfield
Ranked #273 of 864 Restaurants in Norwich
Cuisines: French
More restaurant details
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Description: A taste of France at Intu Chapelfield shopping centre. Offering a delicious all-day menu of classic French dishes, including steak frites and duck confit. Whether you're looking for a fast and filling lunch, or a leisurely dinner, we have just the dish.
Reviewed June 22, 2014

Booked a table as had a amazon local voucher. Was greeted by a young member staff who didn't know anything about these vouchers. Then had a word with the manager who was very apologetic, and took over our service, extremely pleasant and helpful, it transpires that the till wasn't linked to accept voucher, but he honoured the voucher and we had extremely good meal.

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Thank Gill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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379 - 383 of 439 reviews

Reviewed June 18, 2014

The food was disgusting, the staff seemed unsure of what they were selling - maybe they are bursting to tell people how bad the quality of the food is? It's basically Wetherspoons under a faux French facade.

3  Thank murraymint02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2014

As we were seeing a show at the Theatre Royal thought we would eat here as close to the venue. We were asked if we had booked and it seemed as though it was too much trouble to seat us even though there were plenty of empty tables. Menu has a good choice, the service is slow with the food not being hot. It is overpriced for what you get and the portion size differs from plate to plate, ordered Beef Bourginon as it looked so nice on another diners table, when ours came out it was more like a child's portion. The diners on the other side sent their fish cakes back twice as cold. Would not eat here again.

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1  Thank Larlygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2014

We booked last Friday at the last minute and stated we needed to be at the theatre by 7.30pm. We arrived at 6 and were greeted with a cheery welcome by one of the waitresses. We chose the 2 courses for £12, thinking that we may have to rush even 2 courses. Service was excellent; the waiter was both friendly and professional and the food served promptly. The food was excellent - tasty and well presented - and we even had enough time for a dessert without feeling rushed. Relaxed setting and just watching other staff it was clear that the same service was delivered throughout. Lovely - will definitely be returning.

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Thank 789Kacey789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2014

Dined at Cafe Rouge this evening. Waitress was cheerful, polite and efficient. We ordered two burgers in a brioche bun. Beef bourginoun with herby mash and French beans. The food was delivered speedily from ordering. Well presented and tasted really good. Enjoyed our meal tonight at cafe rouge. Will be definitely comin back

Thank Janic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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