Pleasant staff, but our waitress would keep calling my daughter and I 'girls'. My choice of belly of pork on roasted vegetables was disappointing; no crackling on the pork and some of the tiny vegetable pieces were unidentifiable as they were so roasted they wilted into obscurity. When I pointed this out to the waitress she offered to get me some more! The shared lemon dessert was delicious. I couldn't help but notice the way some food being served was carried perilously near bosoms and midriffs; a pile of clean plates was actually perched against a waitress' body as she transported them. The setting in the Royal Arcade is lovely, but unless you can get a 'window seat' you can't enjoy it and I agree upstairs is canteen-like.
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