I stayed in IHG Hotels since 1973 in Africa, in the Americas, Asia and in Europe.
IHG have set the bench marks for quality of service, food, cleanliness and acceptable comfort. One pays for these standards. On business I have used five and four star hotels, whilst on private family occasions; I usually stayed in four and three star hotels. One expects good quality and value for money from any IHG Hotel.
CLEAR PACKAGE OFFERS
I like clear hotel package offers so that when I make a booking I am aware of the likely cost of the stay so that there are no unpleasant surprise extras.
People are going through a difficult economic period in Europe and the USA right now and many people are being forced to tighten their belts and to try to get the best value deals from hotels.
Incomes in many cases are not keeping up with inflation. People want to get away any enjoy good hotels as long as they feel they are getting a good deal. They don’t want to be surprised by unexpected extra charges after they have arrived
SERVICE AT RECEPTION ON ARRIVAL AND CHECKOUT
I would prefer to be welcomed to the Hotel and reminded of the package that I was booked on.
At Holiday Inn Norwich, my special deal was (241) two nights for the price without breakfast.
I would like to be reminded of the option of the cost of a cooked breakfast on the day and if I prepaid for breakfast on arrival. Also any other deals the hotel had to offer.
Our room was clean, but the plunger plug in the wash basin did not work. To have a wet shave, I had to run the top water continuously. I reported this fault, but it had not been fixed by the time we had checked out.
This hotel offered fish for breakfast, which was a big plus
It did not appear to have a lift (evevator)
- Official Description (provided by the hotel):
- Holiday Inn Norwich enjoys an excellent location only 2.5 miles south from Norwich city centre. This Norwich Hotel offers easy access to attractions such as Great Yarmouth, Snetterton; Norwich City FC and Sandringham House & Gardens. This Norwich hotel combines excellent facilities for both business and leisure users, including Kids eat and stay for free*.The Hotel facilities include 119 Air Conditioned hotel Bedrooms, High Speed Internet access in bedrooms, conference rooms and public areas. This hotel in Norwich offers family rooms and accessible rooms too.Holiday Inn, Norwich has 5 meeting rooms which can cater for many requirements for up to 150 people, from Meetings, Christenings, Family Birthdays, Funerals to Weddings. Ample free car parking is available. The Hotel offers a Gym, Sauna, Spa Bath and Indoor Heated 13m Swimming Pool and is complimented by an on-site beauty therapist (pre-booking recommended). The hotel restaurant allows you to dine in an informal atmosphere everyday; serving a full buffet breakfast and extensive dinner menu that caters for everyone. Whether you are looking for sight-seeing, shopping, or exploring the beautiful Norfolk countryside we have it all. Discover the hidden gem of East Anglia that is known as Norfolk. *Terms and conditions apply. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Norwich Hotel Norwich
- Norwich Holiday Inn