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“Brilliant service” 4 of 5 bubbles
Review of Carluccio's - Norwich

Carluccio's - Norwich
Ranked #136 of 812 Restaurants in Norwich
Price range: $12 - $25
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Business meetings, Families with children, Kids, Special occasions, Large groups
Dining options: Late Night, Breakfast, Brunch, Dinner, Lunch, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Leeds, United Kingdom
Level Contributor
23 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Brilliant service”
4 of 5 bubbles Reviewed August 13, 2014

Not a fan of 'chain' restaurants but always had a bit of a soft spot for carluccios. Always great food and good value for money

Attended this one after a threatre performance at the theatre royal, which is a 5-10 minute walk away.

Wouldn't normally leave a review for a 'chain' such as this one, but service really was above and beyond what I had expected - both from the waitress in charge of our table, and also the boss who was happy to stay behind a little late before closing up without rushing us, and who also allowed us to take a bottle of prosecco away with us.

  • Visited June 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Zahir_and_Margaret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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396 reviews from our community

Visitor rating
    126
    125
    73
    37
    35
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Norwich, United Kingdom
Level Contributor
304 reviews
147 restaurant reviews
common_n_restaurant_reviews_1bd8 127 helpful votes
“Late night coffee”
4 of 5 bubbles Reviewed August 10, 2014

My first visit here was a pleasant one, we came for coffee and and tried the strawberries with balsamic vinegar with mint which were delicious. All the tables had candles on which added to the nice atmosphere.

I would definitely go back, the cake in the front of the shop look lovely :-)

  • Visited August 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Abbeylls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
23 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Great place to eat!”
4 of 5 bubbles Reviewed August 10, 2014

Love the atmosphere, the service can be a bit hit and miss but if you are not in a hurry it's fine. Food is very good, not had a bad meal, although it can lean towards the mean side of its portions! It's in a great location and always has a good buzz about it. Good value for money.

Visited July 2014
Helpful?
Thank Pippa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
67 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Food, Service, Atmosphere . . . Choose your priorities”
3 of 5 bubbles Reviewed August 8, 2014

For a "famous name" brand the food is simply not good enough! We have sampled lunch in the London restaurant and this was much better (competition in London is very keen). So is Norwich really seriously striving for culinary excellence? Perhaps a good average is what is being sought, although, to be fair, standards across several venues can be difficult to maintain.

Service in Carluccio's (Norwich) was very good on the day we dined there (lunch, midweek). Our waiter was attentive and extremely helpful - I guess this will vary depending on the shift and the individual who serves your table, but top marks on the day in question.

The atmosphere in the restaurant is certainly unusual, as it is situated at the entrance/exit to the Chapelfield Mall in the city. As a diversion from the food/service it is an excellent "people watching site". We found the interior rather gloomy when compared to a window seat or an outside table.

There are several restaurants immediately adjacent to Carluccio's, just outside Chapelfield Mall. Check out the alternatives before you choose!

  • Visited August 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Ron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitstable, United Kingdom
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Amazing”
5 of 5 bubbles Reviewed July 29, 2014

Just incredible - staff fantastic, service quick and friendly. Only too happy to help.

Tiramisu is one of the most amazing dishes in the world and has to be Number One recipe and is very well made here...

  • Visited July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Ivan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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