I made this reservation for a twin ensuite room 2 months in advance of my daughter swimming at the UEA Norwich. The booking was confirmed via email. On arrival, my daughter and husband were put in a cramped room with no ensuite, despite email evidence to the contrary!? There were no ensuite rooms available. My husband and daughter left the B & B and drove the 2 hours back home. They will be heading to Norwich again at 6.15am. Such a shame they were let down by the accommodation/proprietor. We regularily swim in Norwich and needless to say will not consider using this B & B again. Not impressed!