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“Good stay, good sleep.” 5 of 5 bubbles
Review of Premier Inn Norwich Nelson City Centre Hotel

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Premier Inn Norwich Nelson City Centre Hotel
Ranked #4 of 50 Hotels in Norwich
Certificate of Excellence
Manchester, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Good stay, good sleep.”
5 of 5 bubbles Reviewed February 10, 2014

No problems here, very clean hotel situated right outside the main train station.
Will be back next year. :)

Breakfast as usual for a premier inn was very good, very friendly welcome from staff as we entered the building and were always acknowledged when walking past staff etc.

  • Stayed February 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Madcityfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,571 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (336)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
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English first
weymouth
Level Contributor
3 reviews
5 of 5 bubbles Reviewed February 9, 2014

A very good place to stay if visiting Norwich. Central position convenient for shopping, football and station. We had a very pleasant room and we ate in their restaurant, which was good value.
Very tasty breakfast and good service, would recommend to all.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jagus56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hove, UK
Level Contributor
146 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed February 8, 2014

Went here as a family for an away football match against Norwich. Brilliant location on the river, 10 minutes from Carrow Road and 5 minutes from a whole raft of Frankie & Benny's, Italian restaurant places.

Family room was very big, breakfast excellent and the service was friendly and welcoming. It was a bargain at the price. Didn't try the restaurant, but looked OK although probably a bit lowest common denominator.

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jools&alison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
Level Contributor
83 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed February 1, 2014

Great location,10 minutes walk to the city centre. Also a 5 minute walk to a street full of chain restaurants,Chiqutos,Frankie& Bennies etc.Plus a couple of pubs..The hotel has its own restaurant called the Lord Nelson which was good value.The room we had overlooked an office block which was not brilliant.The other side of the hotel overlooks the river and train station.However as we only paid £29 for a huge bedroom and bathroom with free parking all day & 30 minutes free wi-fi.it was excellent value for money. The car park was difficult to find via the Sat Nav,as it takes you to the front of the building which is on a one way street.All in all a really nice experience.Also reception staff/waitering staff were really friendly and welcoming

Room Tip: you need to overlook the river
See more room tips
  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lookie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
King's Lynn, United Kingdom
Level Contributor
83 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed January 27, 2014

My husband and I have stayed here on many occasions. Its in a perfect location whether you're shopping, eating out going to the football, arrived by train. Although its right in the middle of the nightlife where ever we've had our room we've never been disturbed.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sarah1964_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roskilde
1 review
2 of 5 bubbles Reviewed January 27, 2014

Cold room, OK service but restaurant below expectations. Location good close to city centre and the train station. Good agreement with local gym. Quite soroundings by the river and within walking distance of central Norwich.

  • Stayed January 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Skalts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Norwich Nelson City Centre Hotel, responded to this review, February 6, 2014
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests receive a warm welcome in a clean and comfortable environment, I sincerely apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be investigated with our Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hertfordshire, UK
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed January 26, 2014

What an amazing trip! Norwich itself has wonderful shops, history and culture and is so worth a trip to. If you go then I highly recommend you stay at this hotel. It is situated in the centre of Norwich right by the river, which gives you lovely views from the rooms. It was a gentle ten minute walk to the shops and believe me when I say I don't like walking far. Lots of small independent shops as well as the chains which is nice to see and some great coffee shops to sit and people watch.
The hotel was extremely comfortable and clean. The room was very spacious and overlooking the river. The staff were very welcoming and helpful all the time, even the housekeeping said hello and smiled. There is a Table Table restaurant which we ate in for dinner and the food and service was great. There is also a Costa coffee in the building which again the service was great and staff were very helpful.
Overall this was a great stay and I will definitely be staying there again.

  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NinaWillis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Norwich Nelson City Centre Hotel

Property: Premier Inn Norwich Nelson City Centre Hotel
Address: Prince of Wales Road, Norwich NR1 1DX, England (Formerly Swallow Hotel Nelson)
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Wheelchair access
Hotel Style:
#2 Family Hotel in Norwich
#4 Best Value Hotel in Norwich
#6 Romantic Hotel in Norwich
#10 Business Hotel in Norwich
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Norwich Nelson City Centre Hotel 3*
Number of rooms: 185
Official Description (provided by the hotel):
Conveniently situated near the train station, looking out across the placid River Wensum. ... more   less 
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Also Known As:
Premier Inn Norwich Nelson City Centre Hotel Norwich
Nelson City Centre Norwich

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