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“Norwich - Great location!”

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Premier Inn Norwich Nelson City Centre Hotel
Ranked #5 of 50 Hotels in Norwich
Certificate of Excellence
Norwich, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Norwich - Great location!”
4 of 5 bubbles Reviewed May 14, 2013

Albeit a modern hotel, it IS in a superb location - close to the city, overlooking the river, & just beyond, the railway station! So, mega-easy access!
Large car-park round the back & easy check-in.
The rooms, food, service, everything was excellent.
Lots to do/see nearby also.
Will definitely do it again.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank graham y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,614 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (343)
Date | Rating
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English first
Donington
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed May 13, 2013

The staff were helpful and friendly, the room was not as big as other premier inns I have stayed at but it was plenty big enough for one person. Breakfast was good. Hotel is close to the shops and the free car parking is a big bonus in the city centre.

Room Tip: Ask for a river view room, it's much nicer that looking out on the car park
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alison R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
west midalnds
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed May 13, 2013

We stayed for 3 nights on a long weekend. We arrived very tired but found the hotel very easily. There is ample fee parking, the hotel was full on the Saturday night but there were still spaces available in the car park, The receptionist was very friendly and gave us a map of Norwich and made us feel very welcome. Our room was at the back, smaller than some in this chain but very clean and adequate for a couple. There was a little noise late at night from the night spots but this was minimal and did not lose any sleep but there did appear to be a low humming noise from air conditioning. This may annoy some but it was very slight. The first night we ate in the bar, this was good value for money and again, service was good. The hotel is situated well, with the town center a short walk away and bars, cinema and restaurants a couple of minutes across the bridge. We would definitely stop here again.

Room Tip: Ask for a room which overlooks the Car Park.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jammy71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed May 11, 2013 via mobile

We stayed here for one night on the bank holiday weekend. The hotel was easy to find with free parking. Check in easy and the reception staff were very pleasant. Room clean tidy and warm with everything that we required and we had been told that if we needed anything else just to ask. Met friends and had a drink in the bar and again the service was good. After a pleasant night sleeps we had breakfast again this was plentiful and also hot. We will hopefully return to this premier inn.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Car212167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed May 11, 2013

I wasn't looking forward to the experience as I have had less than satisfactory stays in this chain before. The hotel is a very short & easy walk from the station which was a plus and it appears to have a good sized car park. When walking, be careful to follow the signs to the hotel closely or you might end up in a grim and unsavoury gated courtyard that I think is the job centre or similar.
On arrival we were greeted very warmly by a local lady who efficiently had us on our way to our rooms swiftly. The rooms are light, airy, clean and of a good size with all the facilities you need to work and rest. My room overlooked the car park so, apart from the kitchen staff dragging bins or something out in the early morning, it was mainly quiet and peaceful.
The hotel is situated on the canal and is a 10 min walk to city centre so pretty central for exploring or visiting other businesses. I haven’t been to Norwich for over 30 years so it was interesting to see the changes while they seemed to have retained the city character without homogenising it too much.
Irritating things about the hotel: Paying extra for breakfast (why not include it in the normal price?); only 30 mins free wifi – that’s not business friendly.
Overall I was pleasantly surprised as the rooms were comfortable and peaceful and the welcome warm and friendly.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Godfrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Truro, United Kingdom
Level Contributor
111 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed May 10, 2013

We travelled by rail so the Premier is well placed as just a walk across the road.First class location for shops, sightseeing, restaurants etc. Lovely room overlooking the river and park but the mattress was very hard and we could feel the springs. On enquiry by reception we mentioned this and were refunded our first night and provided with a topper which solved the problem. The downside was the difficulty in finding reception from rail station. We initially walked down steps to riverside access and were appalled at the filth of such a pleasant area. There were piles of cigarette butts, bird poo and litter all over the place and when we eventually found the entrance it was designated a smoking area. Not really appropriate positioning. The restaurant badly let down the hotel and seemed to be understaffed by careless workers. The coffee was cold and supposedly keeping warm in thermos flasks. Filter coffee would have been much more appreciated. We returned to the Premier the following week on our return journey home and were impressed that these problems had been addressed Very clean outside and the restaurant functioned well with the presence of a manager and more efficient staff. Coffee still kept in thermos flasks but at least it was hot!
Well done Norwich Nelson. We recommend and would come again

Room Tip: Rooms overlooking river and/or park are quieter and more pleasant.
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank babs-4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrowford, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed May 9, 2013

We booked this hotel for a 4 day stay in Norwich over the May Bank Holiday weekend. It was easy to find and has free parking facilities with plenty of spaces. We were greeted by Melanie on reception who couldnt have been more friendly and helpful. She gave us a map of Norwich and told us about places worth an explore and resturants to try. We asked for a 'quiet' room as we had heard that it could be noisy at weekends because the hotel is right on the end of The Prince of Wales Road. We were put in room 506, not much of a view but very spacious and we didnt have any problems with noise. Premier Inn's guarantee a good nights sleep and we were not disappointed. The beds, pillows and bedding were great and we both slept better than we do at home! This hotel is clean very and the facilities were more than adequate for our needs. The only thing we cannot comment on is the food. Breakfast was not included in our deal nor did we visit the resturant. The hotel is located right on the river front and you can sit outside and watch the world go by. If you want to venture out, the city centre is only a short walk away where there are plenty of shops and signts to see. If you want a night out then there are some really nice places to eat and bars in Tombland such as Vodka Revolution, Cuba de revolution and Bar 11. If you want something a bit more cheesy and a kebab on the way back to the hotel then there is the Prince of Wales Road! We are not usually big users of public transport but we used the train service twice during our stay. It is right opposite the hotel and there are regular trains to the coast. We went to Cromer for the day and it was a perfect place for a stroll and fish and chips on the beach in the sunshine. Norwich really is a great weekend away with lots to see and do. Everyone was so friendly and helpful and I would not hesitate to recommend the Premier Inn!!

Room Tip: Perhaps avoid rooms overlooking the Prince of Wales Road!
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nancy030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Norwich Nelson City Centre Hotel

Property: Premier Inn Norwich Nelson City Centre Hotel
Address: Prince of Wales Road, Norwich NR1 1DX, England (Formerly Swallow Hotel Nelson)
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Bar / Lounge Free Breakfast Restaurant Wheelchair access
Hotel Style:
#2 Family Hotel in Norwich
#5 Best Value Hotel in Norwich
#6 Romantic Hotel in Norwich
#10 Business Hotel in Norwich
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Norwich Nelson City Centre Hotel 3*
Number of rooms: 185
Official Description (provided by the hotel):
Conveniently situated near the train station, looking out across the placid River Wensum. ... more   less 
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Also Known As:
Premier Inn Norwich Nelson City Centre Hotel Norwich
Nelson City Centre Norwich

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