As always, the food at wagamamas was fantastic. However, the customer service was appalling. One of our waitresses, whom I shall only refer to as 'C' was incredibly rude, snatching menu's out of our hands, sighing and even at one point rolled her eyes at us. Although the food came out very quickly, anything else was incredibly slow. It took them 15 minutes to bring me a glass of tap water, and that included the fact that I had to ask for it twice! It also took them 10 minutes to bring us a dessert menu. I would understand more if they were busy, but there was hardly anyone in the restaurant, and at one point 2 waitresses were sitting on the sofa chatting rather than serve our table. Needless to say we did not leave a tip, and I doubt I will return to this particular restaurant of the chain again. Very disappointed.
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