I wish there was a "Good" rating in between 3* (Average) and 4* (Very Good). It was higher than average but lower than Very good.
Some points not mentioned by other people: There is no lift. 21 steps up to the first floor rooms. This hotel is VERY HOT, every where. Thank goodness you can actually open the bedroom windows to get some cool air in. Horrible swirly patterned carpets everywhere. No refridg in rooms although there is room in the cabinets. Only one chair in double rooms - the other person has to sit on the bed to watch tv.
Plus points. Wonderful staff! Everyone we met was so friendly and helpful. Comfortable bed (slightly on the hard side) and plenty of hot water. Kettle and mugs etc. in room. Suitcase stand (so many hotels don't bother to provide one). Easy to park. Food in restaurant somewhat better than I'd expected from the menu, and great service in there too.
This hotel is only ~15 minutes from the NNUH and UEA in one direction, and ~15 minutes from Norwich Airport in the other direction. I think they get many customers who only stay there for the easy journey to these places.More
- Free Wifi
- Free Parking