This WAS my favourite eating place, absolutely loved the food, visited many times. with friends and family, patronised it long before all expansions.
So can you imagine how surprised I was to find a long black hair in the noodle dish we ordered.
O.K. Mistakes can happen but we all do our absolute best to rectify them. It was New Years Eve and the restaurant was fairly busy so we decided not to make a hug fuss so we quietly pointed the hair out to the waitress.
GsThe response I got was absolutely amazing---
Oh dear I' ll tell chef.
As you can imagine this had robbed us of our appetites and we left a lot of food.
This must have been noticeable, however we were still asked "did we want a dessert". Upon a negative reply we were presented with our bill to be told the Management had kindly taken the cost of our drinks off our bill, 1/2 pt shandy and a small beer!
-- about £3.50 on a £50 +bill!
But what I found even more amazing was the "Management "could not be bothered to come over and apologise himself, but upon leaving, he stood at the door
and wished us a Happy New Year!!!