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All reviews rose lane city centre pubs clubs room was clean railway station short walk budget hotel short stay family room tea and coffee one night stay business trip very pleasant stay would stay again good nights sleep visiting norwich nightlife
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Reviewed April 3, 2019

The bed was the most uncomfortable I have ever tried to sleep in with a metal bar running round the mattress edge and a dip in the middle. There was no mirror near a plug for drying hair and not even a tumbler in the bathroom. Worst of all there was no provision for my gluten free diet, not even a loaf of bread that could have been kept in the freezer for toast. When you pay for breakfast you expect toast! Vegetarian diets are catered for and in most cases that is a choice but GF is a condition. The room was not serviced in the 3 nights we stayed, the WiFi we had paid for didn’t work well and staff were not helpful. The breakfast was not ready on time on Sunday and eventually began to arrive 15 minutes late. Revellers were returning, singing along the corridor until 5.30 a.m.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank MimW63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelodgeUK, Molly from the Social Media team at Travelodge Norwich Central Riverside, responded to this reviewResponded April 5, 2019

Thank you for submitting your review.

We are sorry to learn of your disappointment following your recent stay with us.

We hope to ensure all of our guests have a pleasant stay, and we are sorry that we did not achieve this on this occasion.

If you wish to contact us directly to leave more feedback please get in touch with our Customer Services team via our website.

Thank you again for your comments.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2019

My stay at Travelodge was nice and practical. I had everything I needed within the room (besides a fridge), and the bed was very comfortable. The location is excellent, especially if your stay in Norwich is short and you're coming and leaving by train. The breakfast was nice, and it's convenient to just get up, get dressed and go to the Bar Cafe and serve yourself.

Date of stay: March 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank christinaf0ss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelodgeUK, James from the Social Media Team at Travelodge Norwich Central Riverside, responded to this reviewResponded March 26, 2019

Thank you for reviewing our Travelodge Norwich Central Riverside Hotel.

We are very happy to hear that you enjoyed this stay with us.

Please rest assured that the hotel's management team do check up on reviews of their hotels so your comments have been passed on.

Once again we'd like to thank you for leaving this lovely review and we do hope that you stay with us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 22, 2019 via mobile

We stayed overnight for a break in the city, rather than get the train home. The hotel was brilliant value. It was clean and really comfortable. Check in was really simple and quick, reception girl Brill, even turning up to serve drinks at the bar.
You will not beat this for value in the lovely city of Norwich. Excellent throughout.

Date of stay: March 2019
Trip type: Traveled as a couple
1  Thank Russell C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2019

Friendly receptionist
Clean room
Comfy bed
No complaints, ideal place to stay whilst enjoying an evening in Norwich. Car park over the road was excellent, if you leave before 9am the rate was really reasonable.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank wendymillard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2019

Staff very friendly but room was not that clean. Need more plugs. There wasn't a plug near a mirror, I had to use the camera of my phone to do my hair and there was no plug near the bed and that is a must.

Date of stay: March 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank Vacation41146903737
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelodgeUK, Tilly from The Social Media Team at Travelodge Norwich Central Riverside, responded to this reviewResponded March 22, 2019

Thank you for your comments about our Norwich Central Riverside hotel.

We're very sorry to learn that your room was not cleaned to our high standards, however we are pleased that our hotel team were friendly.

We will pass your review to our hotel team and hope to welcome you back soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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