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“Stick to small family run Italians and avoid big chains”
Review of Prezzo - Norwich

Prezzo - Norwich
Ranked #260 of 843 Restaurants in Norwich
Price range: $8 - $61
Cuisines: Italian
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Reviewed July 12, 2011

I can see why there are so many reviews staying the same things. Can't say we were welcomed graciously. Approahed quickly, but just ushered upstairs without any real warming welcome. Once seated, we were waiting at least 10mins for someone to just ask if we would like a drink. The goats cheese starter was very nice although unfortunately was dry as there was no dressing on the salad garnish that came with it. Mains was disappointing, I chose the penne pasta with chilli. Could have done with a more creamy sauce as this was quite dry without. My partner had pizza which was of the same standard. Dry and no real flavour. The desserts were pleasant, but you can't really go wrong with profiteroles! The whole evening was lacking in service. Although polite waiters, not very attentive and incredibly slow! Overall, it wasn't a bad night, decent starter and dessert but big let down on the main and service.

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Thank bks07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (337)
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324 - 328 of 337 reviews

Reviewed June 16, 2011

Went to this restaurant as it is over the road from Riverside and all the restaurants there were full.
It was very hot outside and people were walking about in shorts and T shirts but the restaurant seem to think we needed the heater on next to our table so was very hot.
Waiter was very polite and service was timeous however the waiter waited until after we had finished our meal before he checked to see if everything was alright. Perhap if he had checked earlier he would nave been able to see the Caesar salad that had been served. A caesar salad is basically lettuce but the kitchen had found this lettuce at the back of the larder. It was either yellow or dark green with brown bits and it was clear that the outer layer had not been removed. It cost £3.00 more to add chicken to the salad. Bit expensive for about 5 tiny slices!
To be fair they did refund the cost of my meal without argument but come on guys you really should check what's coming out of the kitchen and I really would have rather had a nice meal.

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Thank BigSiouxiB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2011

Prezzo, as a food chain has a good reputation countrywide, however the Norwich restaurant
Could be improved in all areas. We arrived, with no booking at 8pm on a saturday evening, and yes the restaurant was busy. We were not well received and begrudgingly told we would have to wait about 1 hour for a table. We decided to wait and ordered a bottle of wine and an appetizer to have while we waited. 10 mins later we were escorted to a table overlooking the train station, plenty to look at anyway! Surely the manager/ server has some idea of table availability rather than just guessing. Not a good welcome. Food was good but mediocre service, youmreally felt none of the servers really wanted tombe there. More customer service training please !!!

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Thank Gill T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2011

I tend not visit many 'Chain Restaurants' as most are boil in bag meals, Im sure Prezzo probably does cook some food in this way. However, it pains me to say it but Prezzo is a nice restaurant with nice views (sometimes...typicall night time looking over the river. you dont want to be seated looking at the train station car park or p.o.w crossroads). Starters are above average, mains are average, desserts are below average. Good selction of drinks and not too overpriced. I would go again and just miss out dessert.

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Thank lunchcritic1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2011

We had heard mixed reviews about Prezzos so we decided to try it ourselves.

We were very, very disapointed. The calamari was just about edible. The main took ages to come and it turned up cold. After the waiter ignored us for 5minutes we just decided to pay and get the bill. This was on a slow Sunday night!

When the person came to ask for our dessert orders he seemed annoyed that we weren't impressed and simply shrugged his shoulders and walked away.

Do not visit here, even out of curiosity. Instead try places like the St Giles Restaraunt, The Mad Moose (Upstairs or downstairs), or even The Garden House for surprisingly top quality food.

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Thank Market333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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