I booked this restaurant after lots of fantastic reviews for as special evening for a friend. As the group size was 16 we preordered food in accordance with their wishes. To start with the service was fantastic, we had arranged champagne and cocktails upon arrival which were timed perfectly. Starters were late which we didn't mind and received complimentary bread and olives as a result. Problems started when 4 parmesans were lukewarm and needed sending back. One of which was still undercooked when it was returned. 2 main courses still had not arrived 20 mins after the rest of the groups meals. As host, I complained to the duty manager and to be fair, he agreed that this was unacceptable especially since we had preordered and we agreed we would not be charged for the meals concerned. Upon bill receipt, they had no record of our large deposit (luckily I had a receipt as proof). The worst part is it cast a dark cloud over a planned special night. And then, 2 hours later I started feeling unwell and was rather Ill and had to go home where I continued with an upset tummy in to the next day. Not drink related as I only had a couple and can only blame the scallops I had as a starter. I am very disappointed. I have to add that some of the meals served were lovely. Shame.
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