Bella italia as a whole provides great food. HOWEVER, this particular one doesn't need to provide excellent service to get the customers as is has constant foot fall. We had 12children and 9 adults we were told that there was no lasagne and no pizza. After ordering there were other meals that were not available and no garlic bread. One member of staff was in such a stress we thought she was going to cry and had frequent arguments with another member of staff in front of the customers. However, one woman was very kind and entertained the children, letting them all use the pepper grinder. THANKYOU!!
We visited 2 other bells italia's while in London and this as by far the worst however the other two provided wonderful service and exceptional food it's a shame this one lets them down!
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