If you want a personalised experience in London - then Charley is your woman! Your tour was full of lovely little personalised details to make you feel special and she has great fun doing the tours which is infectious! The name 'tailored' tours is spot on! Our group even stayed in the pub for several hours later. I'm a Londoner myself and it was great to learn more about my city! I kept thinking - if I'm enjoying it this much as a Londoner - just imagine how much a tourist would love it! Do the tour!