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“FABIO service!!!!”

The Piano Works Farringdon
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Ranked #2,103 of 28,978 Restaurants in London
Certificate of Excellence
Price range: $16 - $23
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Restaurant details
Neighborhood: Clerkenwell
Description: London's only non-stop live music venue, where musicians take centre stage and only play songs requested by the audience.
Reviewed 3 weeks ago

Brilliant brunch. Big shout to Fabio for the brilliant service and as for the bad...... brilliant!!
Brilliant Christmas and birthday celebration xx

Date of visit: January 2020
Thank DirtyBabsx38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPWNF1, Sales at The Piano Works Farringdon, responded to this reviewResponded 2 weeks ago

Hey Dirty babs xxx,

Thank you for taking the time to leave us a 5 star review and lovely comments!

Best wishes,
Daisy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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9 - 13 of 933 reviews

Reviewed 3 weeks ago

A fun afternoon at The Piano Works, the food was great and a smooth service throughout FAB:O our waiter never left our glasses empty! The entertainment was amazing could put their voices and instruments to any song requested! Thoroughly recommend this to all groups looking for a fun afternoon with drinks, food and music!!!

Date of visit: January 2020
Thank Emmalneal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPWNF1, Sales at The Piano Works Farringdon, responded to this reviewResponded 2 weeks ago

Hey LittleM,

Thank you so much for taking the time to leave is such a great review full of compliments!

It's so lovely to hear that you enjoyed the concept and our musicians!

We look forward to seeing you again soon,
Daisy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

We came here for a friends birthday and it was fabulous form beginning to end! The musicians are amazing and our waiter Fabio was fabulous. He organised a cake for our friend to top off the evening. Thank you!

Date of visit: January 2020
Thank Catherine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPWNF1, Sales at The Piano Works Farringdon, responded to this reviewResponded 2 weeks ago

Hey Catherine K,

Thank you for the 5 star review and lovely comments! It's great to hear that Fabio was able to make your friends birthday a special one.

See you again soon, Daisy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Food was delicious, service by Maria Calvo was faultless and the drinks flowed as part of the bottomless brunch package.
Superb musicians and a fantastic afternoon.
Definitely recommend.

Date of visit: January 2020
    • Value
    • Service
    • Food
Thank racheltM4689HJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPWNF1, Sales at The Piano Works Farringdon, responded to this reviewResponded 2 weeks ago

Hey Rachel T,

Thank you so much for taking the time to leave us your great feedback! We will be sure to pass your compliments over to Maria.

See you again soon, Daisy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Had really been looking forward to this place for a birthday celebration. When we got inside it was way too busy, to the extent you couldn’t move properly or dance and it felt unsafe. It took a long time to get served & couldn’t hear each other at all. Staff on the door and inside were also cold & hostile.

Two of our group, who hadn’t drank much but were dancing & joking, got asked by bouncers to stand outside for ‘being too drunk’. Then when outside were told by other staff “I don’t know why they brought you out here you’re fine”. Really spoiled what should have been a special evening. From looking at their reviews it seems common for staff to send people out for no reason.

We also saw a few physical fights while we were there (maybe that’s why they’re over-zealous with other people just trying to have fun). Don’t think they’ve quite got the balance right. Really not a pleasant atmosphere. Wish we had chosen another venue.

Date of visit: January 2020
Thank emmah906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPWNF1, Sales at The Piano Works Farringdon, responded to this reviewResponded 2 weeks ago

Hey Nicola,

Thank you for taking the time to leave us your feedback.

We're really sorry to hear if you had a disappointing experience with us.

The venue is very busy and at the weekends the venue is like being at a live music gig, so you are part of a busy 400 capacity crowd. Shoulder to shoulder, having a dance. I assure you that we would never go over our licensed capacity.

Our security are here to ensure that our guests and team are safe. I would like to point out that, unlike most venues, we don't just "throw people out" for being intoxicated. We take guests outside for 15 minutes of fresh air, a bottle of water and then if they're all good we invite them back in to enjoy the rest of the evening with their friends.

We do hope that you would come back and give us another chance again soon.

Best wishes,
Daisy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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