After a long few days of travelling arrived at hotel around 7pm with thousands of people heading to the fireworks.. Tried to register with the self-service machine which didn't recognise my surname, rang house keeping number no reply, started to feel quite scared alone in London with all these people around. Tried ringing the bell which was answered and then immediately cut-off, after 45 mins of trying to enter the hotel I decided to go and try some other hotels in the area.
Fortunetly I found a bed for the night but as I was supposed to have been staying at onesixtwo for three nights for the tennis at O2 and had confirmed before leaving it was a very frightening experience. Around two hours later I was called to be advised that someone would come and let me in !!! I advised that I had made alternative arrangements and wished to cancel my entire booking whereupon I was told I would be charged for the Saturday night !!! I have not checked my visa yet but will be putting a formal complaint in re this accomodation. I would certainly not advise anyone to arrive at the hotel without ensuring someone will be there to meet you, my understanding from others around that my experience is a frequent occurence for travellers to this hotel. I would never have booked it over 6 months ago if I had realised it was an unattended building as I am a single woman who was travelling alone.
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- Also Known As:
- Onesixtwo Hotel London
- Onesixtwo London, England