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Vacation21431178433
Great long weekend in beautiful hotel!
5.0 of 5 bubblesReviewed May 31, 2019
Beautiful hotel with very helpful front staff and great food! Shame that some of the restaurants are not open at the weekends but great option to have breakfast available later than 10am when you want a lie-in!
Date of stay: May 2019Trip type: Traveled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with Hyatt Hotels
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Reviews (5,176)
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Reviewed May 31, 2019

Wonderful place. Great staff, excellent location. Had the warmth and feel of a boutique hotel, but the facilities and amenities matched that of a large facility. Far and away, the best gym I've ever seen in a hotel of this size.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
2  Thank 414KenC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mario F, General Manager at Andaz London Liverpool Street, responded to this reviewResponded June 20, 2019

Dear Ken C,

Thank you so much for leaving a 5 star rating regarding your experience at Andaz London.

I am delighted to learn you had a lovely stay with us and enjoyed your overall Andaz experience. Your kind comments regarding the location, facilities and amenities are greatly appreciated and I will be sure to pass these on to my team.

Thank you for taking the time to share your feedback and we hope to have the pleasure of welcoming you back to Andaz London in the future.

With kindest regards,

Mario Flanagan
General Manager
Andaz London Liverpool Street

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2019 via mobile

Nice hotel to look at but let down by staff. Staff in the bar had no interest in serving us. Had to chase and chase for a drink. Breakfast is nice. Rooms leave a lot to be desired. Found them cramped and not all that

Date of stay: July 2018
Trip type: Traveled as a couple
2  Thank Essexdeb1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mario F, General Manager at Andaz London Liverpool Street, responded to this reviewResponded May 30, 2019

Dear Essexdeb1,

Thank you so much for taking the time and trouble to leave a review highlighting the size of our rooms and service during your recent stay with us.

I am disappointed to read that our rooms were not up to your liking and I do apologize for the delayed service at the bar. Please rest assured that your feedback will be discussed with our Food and Beverage manager. I would be delighted to hear more details about your stay so please reach out to us with your reservations details.

Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future.

With kindest regards,

Mario Flanagan
General Manager

Andaz London Liverpool Street

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2019

The Andaz Liverpool Street is an exceptionally wonderful hotel. The staff, the rooms, the bars the restaurants are spectacular. Take time to marvel at the wonderful glass dome in the breakfast room or wonder at the design of the staircases and halls. This building has history and it is both fascinating and ancient. If you like to stay in luxury hotels with a curious past, this is one of the places that you have to put on your hit list.

Date of stay: May 2019
Thank toby_jug1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mario F, General Manager at Andaz London Liverpool Street, responded to this reviewResponded May 30, 2019

Dear toby_jug1,

Thank you for your wonderful review of your stay with us!

I am pleased to learn that you have enjoyed exploring our building which definitely has a story to tell!

Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future.

With kindest regards,

Mario Flanagan
General Manager

Andaz London Liverpool Street

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2019 via mobile

Great location by Liverpool St Station. Modern and contemporary in design. Small rooms as is more typical for London. Funky reception area. Nice busy bustling bar and good restaurants. Expensive but that’s london prices.

Date of stay: May 2019
Trip type: Traveled solo
Thank StephenCr0ss
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mario F, General Manager at Andaz London Liverpool Street, responded to this reviewResponded May 30, 2019

Dear StephenCr0ss,

Thank you for your excellent review of your recent stay with us!

I am delighted to read that you have enjoyed your Andaz experience, our location and décor!

Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future.

With kindest regards,

Mario Flanagan
General Manager

Andaz London Liverpool Street

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2019

We had a great time staying at the Andaz Liverpool Street in London during the Memorial Day holiday weekend. As a World of Hyatt Globalist member, I received a very nice suite upgrade with complimentary breakfast for my family. The location was convenient with easy access to the tube (Liverpool St. station) and Fleure was very helpful during our check-in. She was also great in monitoring how we were during throughout our visit. Only issue was that service at 1901 was pretty slow during breakfast, but when we mentioned it to the restaurant manager, he made sure our orders were delivered quickly the next day.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank Fearless42848533872
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mario F, General Manager at Andaz London Liverpool Street, responded to this reviewResponded May 30, 2019

Dear Fearless42848533872,

Thank you for taking the time out to leave a review of your recent stay with us!

It thrills me to read that as our valued World of Hyatt member you have had a wonderful Andaz experience and that Fleur has taken such a great care of you and your family!

Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future.

With kindest regards,

Mario Flanagan
General Manager

Andaz London Liverpool Street

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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