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Chris_SIN_CH
Singapore, Singapore
Solid choice in London
4.0 of 5 bubblesReviewed Sep 4, 2016
One of my go-to's in London. Good location for the City and East London, right next to Liverpool street station. Modern decor, nice size rooms, very nice bath rooms and good amenities. Make sure to ask for a room facing outwards, not the courtyard, since those can be quite dark.
Date of stay: February 2016Trip type: Traveled on business
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Reviews (5,176)
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Reviewed September 3, 2016 via mobile

Spent two nights here in August. Great location as its in the City of London and right on top of Liverpool station, making it great for leisure or business. Close to Shoreditch, Spitalfields Market, Tower Bridge and more. It's a pretty cool hotel overall with an interesting history (ask about the Masonic Temple).

Hotel staff - your hosts - are very knowledgeable and accommodating and if you've forgotten anything, they pretty much have you covered.

Lots of little extras are baked into your stay - a complimentary mini bar and drinks (non-alcoholic) in the lobby throughout the day. Alao take advantage of the daily wimlne selection at 5pm.

Lots of good dining options on site. If you're there in August, enjoy burger week.

Rooms are on the smaller side - would recommend requesting an exterior room with bigger windows that open (if possible). As other reviewers have mentioned, the toilets are a bit loud, but it could be worse.

Hotel lobby is a bit dark and not very big; if you're there for a meeting, I'd recommend the champagne bar or one of the other restaurants on site.

Used the gym three days in a row and found it to be well equipped and very clean. Locker rooms have real hair dryers and rather spacious.

Would definitely stay here again and highly recommend.

Date of stay: August 2016
Trip type: Traveled as a couple
Thank townsend416
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Otto S, General Manager at Andaz London Liverpool Street, responded to this reviewResponded September 29, 2016

Dear townsend416,
Thank you so much for the fantastic feedback following your recent stay at Andaz London Liverpool Street. We are glad that you enjoyed the perfect location and our brand concept.
I will be sure to share your comments with the team, and I look forward to welcoming you again in the near future.
Best regards,
Otto Steenbeek

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2016

This is my second visit to the andaz hotel. Very happy with the efficient friendly service. Rooms large for london and very clean. Would recommend to family and friends. Hotel has a good variety of restaurants to choose great value.

Date of stay: August 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank A2577PNelainem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Otto S, General Manager at Andaz London Liverpool Street, responded to this reviewResponded September 29, 2016

Dear A2577PNelainem,
Your loyalty means a lot to us. Thank you for the lovely comments about our staff and the restaurants.
We hope to welcome you back.
Kind regards,
Otto Steenbeek

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2016

Love this hotel but food at breakfast cold, rooms staff fantastic this is the second time we have stayed this year and love the location, we would recommend it as really think the staff try very hard and it's so clean and comfortable here, very easy access to Liverpool Street station

Date of stay: August 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank doylelis
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Otto S, General Manager at Andaz London Liverpool Street, responded to this reviewResponded September 29, 2016

Dear doylelis,
Your loyalty means a lot to us. Thank you for the lovely comments, which made our day!
We hope to welcome you back.
Kind regards,
Otto Steenbeek

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2016

Stayed one night for business. Location is great for work but otherwise not convenient. I made a mistake in taking a car from Heathrow which took over an hour - definitely should have tubed it. Room was very small and had no view (it faced an internal ventilation shaft). I think they are going for the boutique hotel feel. Bathroom very small as well. Left too early the next day for breakfast. Not good value at all considering it was 350 pounds for the night.

Date of stay: April 2016
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
2  Thank cmcmcm1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Otto S, General Manager at Andaz London Liverpool Street, responded to this reviewResponded September 14, 2016

Dear cmcmcm1,
I am very sorry to hear that your stay with us was unsatisfactory. We appreciate your review and will discuss your comments with our senior management.We hope that next time you visit London, you will give us an opportunity to make it up to you and make your stay flawless.
Sincerely,
Otto Steenbeek

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Reviewed August 31, 2016

Very polite and helpful staff, rooms are very cosy and a complementary mini bar! Check out was at 12 o'clock which was very convenient for us and then once we had checked out the hotel kindly offered to look after our bag for the day while we went off for the day.

Great hotel

Date of stay: August 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank alexT656LA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Otto S, General Manager at Andaz London Liverpool Street, responded to this reviewResponded September 14, 2016

Dear alexT656LA,
Thank you for taking the time to review your stay with us. We were happy to read that you found our service helpful and polite, and that you enjoyed the complimentary minibar. We hope to welcome you again on your next trip to London.
Best regards,
Otto Steenbeek

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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