We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“An exceptional experience - superb service and quality!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Andaz London Liverpool Street
Ranked #123 of 1,075 Hotels in London
Certificate of Excellence
Reviewed March 25, 2014

I have had the pleasure of staying at the Andaz Liverpool Street hotel on several occasions since July 2013 to my most recent visit last week (March 2014), mainly for business. The hotel itself is beautiful! Each room has a unique layout making each stay different and exciting. The location is great, especially for those working in the City. The Liverpool station is conveniently located right next door, providing a quick ride to Central London. Most importantly, though, is the exceptional service and friendly staff at the Andaz. Upon every check-in, I am greeted by friendly faces, from Tomaz working at the door to Niki (Guest Services Manager), Tim (General Manager), Lisa, Alex etc. at the front desk making sure my check-in and stay is as comfortable as possible. They have become more like friends and family. Throughout the stay,each request (from room service to housekeeping) is attended with the utmost care and attention. I would chose no other location to stay when visiting London. What an exceptional experience!

Room Tip: I love the corner rooms facing Bishopsgate (looking onto Heron tower)!
See more room tips
  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Maliha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim F, General Manager at Andaz London Liverpool Street, responded to this reviewResponded April 3, 2014

Thank you so much for this fantastic feedback. We are so thrilled to received such amazing comments about each and everyone of our staff and will ensure to pass it onto the team here who are so passionate about their job. Thank you again and we are looking forward to welcoming you back to your London home. Best regards, Tim

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (3,297)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,629 - 1,635 of 3,297 reviews

Reviewed March 24, 2014

Andaz Liverpool Street is an excellent business hotel. Check-in and check-out processes have been designed to become quick and non-stressful. Being a business hotel, Andaz is capable of delivering flexible solutions even to last-minute needs of its guests. Food served at the breakfast buffet is of high quality.
Special thanks to Mr. Ali Tatlısoy, the adept Concierge of Andaz. From the minute we have stepped into the hotel, he made us feel as if we were taken care of by a family member. His genuine interest in understanding and solving our needs was remarkable. Thanks to his experience and vast knowledge, he was able to come up with custom recommendations to match our mood and our timing limitations, helping us to make best use of our short free time in London.

Room Tip: Some rooms do not have real windows. It is OK for a night or two. It may be somewhat depressing for...
See more room tips
  • Stayed: March 2014, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Profbella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim F, General Manager at Andaz London Liverpool Street, responded to this reviewResponded April 3, 2014

Thank you so much for this fantastic feedback, we are thrilled to read these great comments about Ali. We will make sure to pass it onto him as he has been working at Andaz for many years and we are lucky to have him in our team. Thank you again and we hope to see you soon again at Andaz Liverpool Street. Best regards, Tim

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2014

I recently visited this hotel for a friend's wedding and it was a great venue.

It was a seamless and quick check in and out as I could do it all online.

The room was small but had lots of little details that made it special and well thought out. Soft drinks were free in the room and there was a free bar in the lobby too for soft drinks and coffee.

The staff were very friendly and made me feel very welcome.

I would definitely say there again.

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank ALittleAdventurer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim F, General Manager at Andaz London Liverpool Street, responded to this reviewResponded April 3, 2014

Thank you so much for taking the time to review your recent stay. We are thrilled to hear that you enjoyed your stay and your friends wedding. It made our day reading the comments about our service which made your stay even more memorable. Thank you again and we hope to accommodate you during your next trip to London. Kind regards, Tim

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2014

Less than a minutes walk to station entrance - extremely convenient.

Definitely try to ask for a room on an upper floor or away from front street as it is busy 24x7 with people and taxis.

Breakfast was served in an adjacent building - you have to walk outside which is very strange - so take a jacket. Also the selection of cooked food for breakfast was limited.

Room was clean and spacious. Average hotel decor. Bathroom had strange vacuum suction flush which made a lot of noise.

Room Tip: Away from the street
See more room tips
  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Advisor1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim F, General Manager at Andaz London Liverpool Street, responded to this reviewResponded April 3, 2014

Thank you very much for this great feedback following your recent stay. We are delighted to hear that you were pleased with the hotels location and appreciate the comments about the decor and bathroom which will be passed onto the team. Thank you again and we hope to welcome you back to Andaz Liverpool Street soon again. Best wishes, Tim

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2014

Great location if you happen to be travelling via Liverpool Street train station or if you want to explore the City of London. I stayed here one night while passing through Liverpool St station, and it proved to an excellent stop to get a very comfortable and undisturbed nights sleep.
There is no reception desk, instead you are met by very attentive staff who check you in armed with their i-pads. When no assisting guests the staff stand around in assigned spots with almost military like discipline, and if you even look like you have a question they are by your side seeking to assist you. Very friendly and helpful (a disappearing quality in the UK!) staff overall.

The room was small compared to North American standards, but it was well furnished with a very contemporary style and the bed was very comfortable. The bathroom was small but very clean and everything worked well. Only point to mention here is that the shower would be difficult to access if you had some mobility issues, it is in the bathtub and it is very high compared with normal bathtubs. Other than that I have nothing bad to say.

There are a number of restaurants attached to the hotel and there are numerous free beverages both in the room and in the lobby.

I would recommend this hotel, which is unusual for me, and at 144GBP per night this was one of the cheapest I could find in Central London.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ivanrmcc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim F, General Manager at Andaz London Liverpool Street, responded to this reviewResponded April 1, 2014

Thank you very much for taking the time and review your recent stay at Andaz. We are delighted that you have chosen to stay with us and liked the location of our hotel. We very much appreciate the great comments about our staff who do a fantastic job every day. We hope to have the chance to welcome you back to Andaz Liverpool Street in the near future. Kind regards, Tim

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 20, 2014

Easy check in with iPad , staff are very helpful ,the whole hotel is spotlessly clean ,we had a standard queen room which was really comfortable ,the bath was huge and a welcome relief after walking round Greenwich all day,and the complimentary drinks and snacks added bonus . The bars and resteraunts on site are worth a visit the food we had in Eastway was delicious . It's a very modern hotel with original features still intact like the Masonic Hall .We had a two night stay and location is brilliant will be staying again .

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank vollyNotts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim F, General Manager at Andaz London Liverpool Street, responded to this reviewResponded March 28, 2014

Thank you very much this fantastic review, spot on! It really made our to read how much you enjoyed your stay and especially the service of our staff who do a fantastic job every day. We hope to have the opportunity to welcome you back to Andaz Liverpool Street in the near future. Best regards, Tim

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2014

I have stayed at this hotel now several times it is excellent, confortable rooms, good service and for me it is well located for my London activities. The tube station Central and circle line at at the station which is very nearby.

Room Tip: Suggest get a room at the back of the hotel. Also I don't believe it has a pool but pressed the...
See more room tips
  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim F, General Manager at Andaz London Liverpool Street, responded to this reviewResponded March 28, 2014

Thank you so much for taking the time to review your recent stay. We are delighted to hear how much you enjoyed your Andaz experience and our facilities and especially the ideal location just next to Liverpool Street Station. We hope your travels will bring you back to Andaz Liverpool Street in the near future. Kind regards, Tim

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these London hotels
City of London
South Place Hotel
South Place Hotel
#40 of 1,075 in London
1,034 reviews
City of London
Apex London Wall Hotel
Apex London Wall Hotel
#46 of 1,075 in London
1,988 reviews
Spitalfields
Batty Langley's
Batty Langley's
#62 of 1,075 in London
175 reviews
Show Prices
Show Prices
Show Prices
City of London
196 Bishopsgate
196 Bishopsgate
#444 of 1,075 in London
482 reviews
City of London
Montcalm Royal London House - City of London
City of London
Threadneedles, Autograph Collection
Show Prices
Show Prices
Show Prices

Been to Andaz London Liverpool Street? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Andaz London Liverpool Street

Address: 40 Liverpool Street, London EC2M 7QN, England
Phone Number:
Location: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#32 Family Hotel in London
#46 Romantic Hotel in London
#59 Business Hotel in London
#108 Luxury Hotel in London
Price Range: $234 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Andaz London Liverpool Street 5*
Number of rooms: 267
Official Description (provided by the hotel):
Uncover the first of Hyatt's Andaz brand, and redefine your personal style at Andaz Liverpool Street. Located in the heart of the city, this London 5-star luxury hotel provides the perfect location for both business and leisure. One of the original London railway hotels, formerly opened as the Great Eastern, the Andaz is housed in a beautiful redbrick Victorian building dating back to 1884. Once inside, it transforms into a 21st century masterpiece, with 267 beautifully appointed modern guest rooms. Walking through the doors of the only Liverpool Street hotel, you are immediately greeted by an Andaz Host and invited to relax in the Andaz Lounge. Sip a complimentary beverage while the check-in comes to you via handheld iPads. Internet access, local landline phone calls and non-alcoholic mini-bar are provided complimentary for all our guests throughout their stay. Andaz Liverpool Street is included in 2013's Conde Nast Traveller Gold List. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ctrip TA, Travelocity, Hotels.com, Cheap Tickets, Priceline, Orbitz, Agoda, TripOnline SA, Hotwire, Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your Andaz London Liverpool Street reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Andaz Liverpool Street Hotel London
Hyatt London
Andaz London Liverpool Street England

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing