The Andaz is one of my favourite hotel chains. I benchmark my stay here to the Andaz in New York, which is an amazing hotel, so the expectations were very high. Overall, a good hotel, handy location for some purposes, decent staff and service but overall felt a bit below my very high expectations.
What I liked:
- stylish, modern hotel and comfortable rooms
- very convenient for London City purposes, and close to Liverpool St station
- free non-alcoholic mini bar plus snacks and coffee in the lobby, as is typical of Andaz hotels
- nice checkin - quick, efficient and nice to get a welcome drinks
- decent rate for London
What I didn't like:
- noisy bathrooms (you can also hear clearly the plumbing from other rooms)
- my view was very average but I don't think you would stay here for the view anyway
- probably because I compare to the US manner in New York's Andaz, I did find the staff here a little bit indifferent, though not necessarily unhelpful
- felt a bit detached to the rest of the restaurants in the building
- I really liked the free wine in the lobby in other Andaz I have stayed at, but didn't seem to be available here. Staff only mentioned free coffee and waters/juices when asked.
- Official Description (provided by the hotel):
- Uncover the first of Hyatt's Andaz brand, and redefine your personal style at Andaz Liverpool Street. Located in the heart of the city, this London 5-star luxury hotel provides the perfect location for both business and leisure. One of the original London railway hotels, formerly opened as the Great Eastern, the Andaz is housed in a beautiful redbrick Victorian building dating back to 1884. Once inside, it transforms into a 21st century masterpiece, with 267 beautifully appointed modern guest rooms. Walking through the doors of the only Liverpool Street hotel, you are immediately greeted by an Andaz Host and invited to relax in the Andaz Lounge. Sip a complimentary beverage while the check-in comes to you via handheld iPads. Internet access, local landline phone calls and non-alcoholic mini-bar are provided complimentary for all our guests throughout their stay. Andaz Liverpool Street is included in 2013's Conde Nast Traveller Gold List. ... more less
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- Also Known As:
- Andaz Liverpool Street Hotel London
- Hyatt London
- Andaz London Liverpool Street England