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“HORRIBLE EXPERIENCE !!!”

Four Seasons Chinese Restaurant - Chinatown
Ranked #4,761 of 23,877 Restaurants in London
Price range: $20 - $31
Cuisines: Chinese
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Restaurant details
Good for: Families with children
Dining options: Lunch, Late Night, Breakfast, Dinner, Delivery, Reservations, Takeout
Neighborhood: Soho
Reviewed March 5, 2013 via mobile

At first, they just pushed us to order. After that, we were ignored at the table, given horrible service, and seated in a tiny space. The food was even cold! Shortly thereafter it was clear that we were simply a quick pound for them and hastely being pushed out the door by the servers for next customers. I am sharing my story so that future travelers looking for an Chinese experience are not fooled into stepping a foot into this place, opening themselves to pure rudeness, this was a truly disappointing and horrible experience!!

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2  Thank 838james838
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,059 - 1,063 of 1,430 reviews

Reviewed March 3, 2013

A group of four of us came here for a Birthday meal on a Saturday night - so we were expecting it to be busy.
As we'd booked (which I'd definitely recommend as when we arrived the queue was out the door) we were seated promptly which was nice as it was freezing outside!
The restaurant itself isn't much to look at - we were squeezed in quite tightly with other tables, however, what we really came here for was the crispy duck and it didn't disappoint.
We ordered a whole duck and it was really delicious! The best we'd ever eaten.
We also had black bean chicken which was amazing, and prawns and cashew nuts - the prawns were massive!
Overall the food was really yummy and it had a good atmosphere because it was so busy, but the staff were not exactly attentive or friendly.
If you want great duck but don't mind bad service (and paying a 12.5% service charge!) then definitely give it a go!

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Thank daisytinker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2013

chinese beijing style in london ? do not miss thiss reataurant. beijing duck was perfect and other vegetable and stior fried dishes too.

Thank sergelegabriele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2013 via mobile

Went here as a group of 5 for dinner.

The crockery was all plastic and basically thrown at us when we were sat. The staff were quite rude too.

The starters were normal Chinese style but the crispy duck was very nice. The mains were very greasy and heavy.

I wouldn't go back here & would look for another Chinese restaurant in Chinatown.

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Thank ReviewWriter13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2013

Food was very nice especially crispy duck and there was plenty of it! There was no rush to take our order but bill including service charge and mints arrived before I'd finished my meal as restaurant became very,very busy and obviously our table was needed!!

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Thank Sue J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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