Went yesterday for a hot choc and a couple of mini hazelnut croissants to take away. The croissants were not fresh and flaky, quite the oppostie, they were hard and the filling did not taste hazelnut at all, I threw them away straight away. The service was not great either, for something so simple as serving a hot choc and a couple of "aged" croissants. They forgot the hot choc on the surface, i could not see it, and they did not even said sorry and thank you. Quite disappointing.
I think that Pastisseries Valerie are overrated. It is a chain at the end of the day. They are miles away from the traditional French, Spanish or Italian pastisseries.
London and surroundings can afford better and more authentic pastisseries or cake shops.
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