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“Beautiful bar and fantastic service”
5 of 5 bubbles Review of The Sterling

The Sterling
Ranked #8,618 of 22,373 Restaurants in London
Price range: $10 - $19
Cuisines: Bar, British
More restaurant details
Restaurant details
Good for: Business meetings, Bar scene, Large groups
Dining options: Breakfast, Late Night, Lunch, Drinks, Dinner, Full Bar, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Neighborhood: City of London
Description: Housed within the magnificent Gherkin, The Sterling presents an airy setting with a stylish dining room, a spacious mezzanine dining area and a large terrace. An extensive selection from The Sterling menu includes crustacea, old-school sarnies to share, main courses and desserts. The venue is a popular choice for corporate lunches, large parties and events.
London, United Kingdom
1 review
“Beautiful bar and fantastic service”
5 of 5 bubbles Reviewed May 6, 2013

I visited this bar for lunch on Friday last week for the first time and enjoyed it so much I ended up going back for an after work drink as well. The location is stunning and with an outside area encompassing the Gherkin you couldn’t find a more fantastic spot for lunch or after work drink.

I took one of my friends for lunch and we were both so impressed with the place, the drinks menu is extensive without being too much and includes a fantastic selection of wines and cocktail’s. The food menu provides something for everyone’s tastes and both of us struggled to select just one main course to have (and we would definitely recommend the crayfish flatbread to share!) All the staff were so friendly and welcoming and our server Damien was brilliant, so attentive without hovering over you and provided some fantastic recommendations for us.

We were both so impressed we took our colleagues along for a few post work drinks and I can only say that the fantastic service continued, the place was buzzing and being able to enjoy a glass of wine in the sunshine was a real treat. We managed to grab a table outside and didn’t have to go to the bar once for a drink as our waitress was so friendly and attentive. The manager even recognised us from lunch and came over to see how our visit had been, for such a busy place that was a huge surprise and the team here really is what makes this place stand out in the city!

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank margaret-anne r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingManagement, Manager at The Sterling, responded to this review, May 16, 2013
Thank-You for reviewing The Sterling.

All feedback is appreciated, whether it is good or bad!

Here at The Sterling, we work especially hard to give the consumer the best experience whilst they are relaxing, whether it's dinner, or drinks.

Please feel free to book an area for you and your friends, here at The Sterling in the future, and we will endeavour to meet your every needs.

Kind Regards

J.P. McGrath
AGM The Sterling
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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92 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Swedish first
  • Any
English first
Level Contributor
11 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Amazing oasis in the city!”
5 of 5 bubbles Reviewed May 4, 2013 via mobile

Amazing! After 12 years of working in london I've been lucky enough to be relocated near the gherkin. And lucky enough to have The Sterling right there! Can't recommend this place enough, sun's out and had been dreaming of this all morning. It was soooo busy but the staff are that good that you really didn't realise. Thank you all and I'll see you next week.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jezzy71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingManagement, Manager at The Sterling, responded to this review, May 16, 2013
Thank-You for reviewing The Sterling.

All feedback is appreciated, whether it is good or bad!

Here at The Sterling, we work especially hard to give the consumer the best experience whilst they are relaxing, whether it's dinner, or drinks.

Please feel free to book an area for you and your friends, here at The Sterling in the future, and we will endeavour to meet your every needs.

Kind Regards

J.P. McGrath
AGM The Sterling
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
80 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
“Great location, dreadful service”
1 of 5 bubbles Reviewed May 3, 2013

We have been regular visitors to the Sterling for the last 3 years and service has always been a bit iffy especialy when its sunny. Went there last night with 4 clients fully expecting it to be busy. When we arrive the area we paid to reserve was not in the area we requested (we booked this 6 weeks ago). We weren't happy with the area, but given that the place was packed we resigned ourselves to sitting there. We spoke to Tim, the GM who was charming and offered us a bottle of complimentary wine, a waitress approached us and contradicted what he had said, this was resolved, again by him. The waitress then said that because we booked a package we could not have our requested wine, even though we were expecting to pay. At that moment a senior waitress came storming over to our table and shaking her finger at us asked "what is your problem", I have NEVER encountered anyone as either rude or aggressive as her. She persisted in shouting about us not ordering the correct wine (?) and that we had to have house wine.
At this point we decided to leave. Tim did his best but also took the brunt of her aggression. I will never go to this bar again.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Amanda636
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingManagement, Manager at The Sterling, responded to this review, May 16, 2013
Amanda,

Thank you for your feedback about The Sterling. All feedback is welcome, whether it is good or bad.

I am very sorry to learn about your poor experience at The Sterling.

I have looked into this for you, and I believe our General Manager, Tim, is currently dealing with this, and will be in touch with you personally soon.

Please feel free to come down again in the future when all this has been rectified.

Kind Regards

J.P. McGrath
AGM The Sterling
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
“An excellent place for a drink after work in the City”
5 of 5 bubbles Reviewed May 1, 2013

I visited this bar a few times already and always had a wonderful evening. The location is perfect with a massive outside space, which is hard to find in this area. A good drinks menu comprising wines, cocktails and spirits and not pricey at all! Last week, I took my friend to catch up around a drink and as soon as we walked in, we could feel the buzz of a great place. Staff were very polite and friendly. We had a lovely waitress taking our orders at the table so we could just enjoy a girly chat with delicious cocktails. We tried the sharing platter with mini burgers, sausages, etc.. and it was well cooked and presented. I will definitly recommend this bar as it's not that many good place around this days...

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Anne-So B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingManagement, Manager at The Sterling, responded to this review, May 16, 2013
Thank-You for reviewing The Sterling.

All feedback is appreciated, whether it is good or bad!

Here at The Sterling, we work especially hard to give the consumer the best experience whilst they are relaxing, whether it's dinner, or drinks.

Please feel free to book an area for you and your friends, here at The Sterling in the future, and we will endeavour to meet your every needs.

Kind Regards

J.P. McGrath
AGM The Sterling
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Mads”
5 of 5 bubbles Reviewed May 1, 2013

We visited the Sterling Bar for the first time with my family as we were celebrating a bithday. On arrival we had very warm welcome at the entrance and were directed to a table. We all had a couple of cocktails to start with, followed by some bottles of wine and food. The food was cooked to perfection and we all enjoyed it (no one at the table had any complains about the food whatsoever). We were very amazed by the service and the way the whole team at the Sterling had looked after us considering we had not booked in advance. The place is very bright with lots natural light. We will definately visit this bar again very soon. Please pass out comments to all the team for an excellent job and ofcourse to the Manager who knows his job.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Madhu P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingManagement, Manager at The Sterling, responded to this review, May 16, 2013
Thank-You for reviewing The Sterling.

All feedback is appreciated, whether it is good or bad!

Here at The Sterling, we work especially hard to give the consumer the best experience whilst they are relaxing, whether it's dinner, or drinks.

Please feel free to book an area for you and your friends, here at The Sterling in the future, and we will endeavour to meet your every needs.

Kind Regards

J.P. McGrath
AGM The Sterling
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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