I have to admit I was quite sceptical to go in this place again. I went to this bar a couple of years ago with work colleagues and had a terrible time. The service was horrendous. V slow staff, but worse still they just didn't care. I can remember receiving food that took a life time to arrive (with no apology), and when it did, it was cold! I wanted to complain, but I didn't want to get in the cue of people again because there were no staff on the floor. I vowed never to go back until my colleague (who was there with me that fatal night), told me I should try again. Reluctantly, practically dragged by my heels, I went back. SO pleased I did! TOTALLY different experience! Greeted with a smile by a lovely young lady, who was welcoming and helpful. At the bar was a very knowledgeable, friendly chap, who was enthusiastic and keen to talk to me about their selection of beers available, even let us taste a few samples... V nice! The food was complete contrast to last time. It was quick, hot and tasty. I recommend the delicious mini cheese burgers. The manager came up to us at some point clearing our food and asking us how are in evening was going. Having had a few drinks at this stage, I was quite happy to tell him what an awful an experience I had in the past but how much I was enjoying my evening! He was clearly genuinely pleased to hear that and also asked if we had tried the chilli squid, I explained no, 5 mins later a plate of the squid arrived from the lovely lady who greeted us at the door, she explained it was 'compliments from the manager'. Wow the squid was amazing and what a special touch! For me the little things make a big difference to the experience. GREAT night had, music awesome. Very much looking forward to my next visit! A big thanks to the manager for the squid, cheers
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