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“Good Views and Good Service” 4 of 5 bubbles
Review of The Heights

The Heights
Ranked #10,504 of 21,574 Restaurants in London
Price range: $10 - $25
Cuisines: European
More restaurant details
Restaurant details
Good for: Business meetings
Dining options: Lunch, Dinner, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Cash Only, Free Wifi, Full Bar, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible, Wine and Beer
Neighborhood: Marylebone
Description: Situated on the 15th floor is The Heights Restaurant, Bar and Lounge offers stunning views of London through the "Wall of Windows", allowing you to gaze over the rushing city below. The hotel also has a civil wedding license. The bright airy restaurant is stylish and offers modern European & international cuisine and excellent service. It is open for breakfast (Continental Breakfast £13.50, full English Breakfast £16.75), Lunch and Dinner with a full A La Carte menu with a distinct modern European flavor and accompanied by a fine selection of wines. The Heights Bar and Lounge offer a selection of light dishes and sandwiches from a regular bar menu to a tempting Tapas menu. Afternoon tea is also served. Be prepared to see a famous face from screen or stage!
Level Contributor
135 reviews
98 restaurant reviews
common_n_restaurant_reviews_1bd8 110 helpful votes
“Good Views and Good Service”
4 of 5 bubbles Reviewed January 27, 2014

Took my friend here for a christmas treat on our christmas shopping date! Planned this surpise and was a real treat. Although the concierge downstairs wasnt very helpful when we asked if the heights restaurant was within the building, the staff in the restaurant were helpful. The food was really nice and they had the champagne was a nice treat! Views are amazing would be good at night or on new year! Was only £11 each on a living social deal and was really worth it! plenty of food for the price!

  • Visited December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank Sophie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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52 reviews from our community

Visitor rating
    8
    20
    13
    8
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
London, United Kingdom
Level Contributor
29 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
“Excellent views, good food, excellent service”
4 of 5 bubbles Reviewed January 14, 2014

Booked for an evening meal with family at the Heights. The atmosphere is relaxed and the decor is pleasant and comfortable - and of course the views are great. The menu is limited but we found the food to be very good indeed, across all 3 courses - and this was made better by the service, which was excellent. Prices pretty much as you would expect. We all agreed we will definitely come back here again - a bit of a hidden gem in the centre of town.

  • Visited January 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Andy606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
12 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Grossly overpriced. Even the staff were embarrassed.”
2 of 5 bubbles Reviewed January 6, 2014

We went for a living social special offer for afternoon tea. The views were very good and the restaurant is reasonably furnished.

The cost was. £11 with the deal full price it was £22 per person.

You expect afternoon tea to have a selection of cakes on a cake stand and a few rounds of sandwiches of a selection of white or brown bread.
Not here. We got one white bread finger. Approx 1/3 round of ham and tomatoe. One finger of egg mayo. One finger of smoked salmon and cream cheese. The menu said turkey but they didn't have any. There were no cakes. Just two of the smallest mince pies I have ever seen, not a lot bigger than a penny in diameter. Also three strawberries and cream made to look like Santas. This was all served together on one plate. A pot of tea or coffee was also included and an alcoholic drink as well. We then asked if we could have some more sandwiches. As the three mouthfuls given were not enough. They said the chef isn't here so they can't make any. A chef to make a sandwich? After some discussion, we got three more fingers. :-0. . The staff said they understand about the value and tried to be helpful to us.
The place could be great but the management is obviously rubbish. They have a good place with views but aren't going to make any money the way things are run.
The ladies toilets have also seen better days. The carpet is shabby and worn anthem doors and fittings are in poor condition.

Was a very disappointing experience for the four of us.

  • Visited December 2013
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
1 Thank trinity101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex, UK
Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Afternoon tea”
3 of 5 bubbles Reviewed December 27, 2013

My friend managed to get us a voucher for Christmas afternoon tea here. The venue itself was quite easy to get too, not far from Oxford Street. On arrival we took the lift to the top and went in. The service was friendly, though it was not very clear where to go when you get there, we went to the bar, hoping that would be correct and it was. We had a lovey seat by the window and the view was absolutely fantastic.
The afternoon tea arrived and was average. It all came on one plate, and although nice I would have been dissapointed if I'd paid full price for it.
The venue itself was nice and clean and there were plenty of staff on hand to help with anything.
Overall although this was a nice place to go, but I will not be rushing back, the best bit about it is the views.

  • Visited December 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank RoxyS86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cowes, Isle of Wight, UK
Level Contributor
96 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
“High but not so mighty”
3 of 5 bubbles Reviewed November 15, 2013

We had a quick drink in here before supper. I was expecting it to be a bit more swanky, as it looked rather tired and like a Little Chef inside.

Good views and worth a visit, if only to escape the hustle and bustle of the West End.

Visited November 2013
Helpful?
Thank eclipsemullet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren S, Manager at The Heights, responded to this review, November 20, 2013
Dear eclipsemullet,
Thank you for taking the time to leave a review, we love the views just as much as you do especially on a clear evening. A major revamp will begin next year, the plans for which are very exciting. For the meantime we are currently giving the venue a fresher feel. Please do visit again too see the new look and the new view!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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