We were unable to book for lunch on the website or by phone as we only gave them a few hours notice. However we were informed that they always keep some tables free for 'walk ins' so we went up to London and tried our luck. We were able to get a table (30 minute wait), and were ushered to the bar.In the small but very well run bar, we were amazed that the barman already knew our names and put the drinks on our food bill.
Service overall was great although the starters took ages - later turned out that the chef thought they had already been served, hence my wife's main was cold. They replaced it efficiently and it was automatically taken off the bill. I thought the way they handled the slight slip up was superb and for that I will definitely be going back. Afternoon tea looked delish! No formal dress code unlike their next door neigbour The Ritz
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