As soon as we sat down at Artigiano we were told to put our buggy downstairs as if leaving our baby downstairs sleeping whilst eating our meal upstairs was a viable option. The idea of flexibility was that we could put the buggy by our table but that this would be inconvenient as we would have to move it if people sat at the table behind.
In the end we put the damn baby buggy in the car.
The thing is the place had only just opened and we would be long gone before any of this would become a problem.
The food was good, fresh, simple Italian food with a healthy balance of flavour but I can honestly say the unwelcoming attitude made feel like I had utterly wasted my money.
It was clear looking around at the other customers, as the tight unsmiling face of the person seating us continued in a curt and unfriendlly manner, that there is no way he would have spoken to any of them like that. So I have been wondering what was different about us? Well we had a baby and also happened to be dressed casually.
Another thing is clear. I will think twice before going back even if my Mum or any of my other local friends invite me.
I would hope that something could change in this restaurant but unfortunately the person who dealt wih us was the manager. His customer service was offensive.
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